Sharp Motor Company Inc. - Service Center
Pulaski, TN
144 Reviews of Sharp Motor Company Inc. - Service Center
The service is always fabulous at Sharp. The staff overall is very friendly and helpful. My oil change is prompt and my car wash and detail is like no other. Above all, I know my vehicle is in great h overall is very friendly and helpful. My oil change is prompt and my car wash and detail is like no other. Above all, I know my vehicle is in great hands!! More
I was there 1 1/2 hours for an oil change and tire rotation! I had an appointment and was told it would only take 35-45 minutes. If they would have told me 1 1/2 hours I would have rescheduled bc they rotation! I had an appointment and was told it would only take 35-45 minutes. If they would have told me 1 1/2 hours I would have rescheduled bc they made me late collecting my animal from the vets office. There was only 1 other customer besides myself. Then they charged me when they shouldn't have bc it was included in my warranty! They didn't resent my oil settings and they readjusted my seat settings and radio! NOT a happy customer! I absolutely do not want to give even 1 star but I am forced bc it won't let me continue without at least 1. More
Friendly local service Easy scheduling and timely service. Whether sales, parts or service these are nice people to deal with. Also working on getting parts for a minor reca Easy scheduling and timely service. Whether sales, parts or service these are nice people to deal with. Also working on getting parts for a minor recall issue. More
Competent service man Received regular maintenance oil change and checks. Timely friendly service! Have never had any problems with service or other at Sharp Motor Co. I lo Received regular maintenance oil change and checks. Timely friendly service! Have never had any problems with service or other at Sharp Motor Co. I love my Escape so much I sent my sister there who bought a newer model of the same vehicle! We both bought our vehicles from our favorite salesman Ty Garrett. Preston Murrey runs an excellent dealership! More
Service Department We had recall issues then the car quit on us. Sharp Motor Company expedited our recall repair to do it all in one visit for us. The service advisor wa We had recall issues then the car quit on us. Sharp Motor Company expedited our recall repair to do it all in one visit for us. The service advisor was great every step of the way. This is why we’ve gotten all our cars from Sharp for the last 15 years. More
regular oil change and tire rotation Very good and courteous service as always. From the guys that check you in to the gals that take your payment, they are the best! Very good and courteous service as always. From the guys that check you in to the gals that take your payment, they are the best! More
Great Dealership Never have I or my wife been treated as well as these people treat you. We have two Ford vehicles that we purchased at Sharp Motors and will never go Never have I or my wife been treated as well as these people treat you. We have two Ford vehicles that we purchased at Sharp Motors and will never go anywhere else as long as these people are there. Not only great a sales team, they have service down to a science! I can't recommend this dealership enough, they are the BEST. More
complete care checked my truck out by their checklist and a few special issues I was concerned with. Kenneth helped program my new phone to Ford pass checked my truck out by their checklist and a few special issues I was concerned with. Kenneth helped program my new phone to Ford pass More
Too much time spent in waiting lounge. I had an 8:00 appointment. Didn't start work on truck for at least 45 minutes later. Truck hadn't moved at this point. Finally at 12 noon I went to as I had an 8:00 appointment. Didn't start work on truck for at least 45 minutes later. Truck hadn't moved at this point. Finally at 12 noon I went to ask how much longer it would be and they told me it had been completed for 1 1/2 hours. Apparantly my time means nothing to the but they have no problem charging for theirs. The work by the mechanic was fine. But this is time from my life I can't get back. No, I'm not satisfied at all! More
I thought it’d be the one... I really thought this dealership was going to be “the one.” The sales guy was nice enough, the owner, and the finance guy all seemed to be a step up f I really thought this dealership was going to be “the one.” The sales guy was nice enough, the owner, and the finance guy all seemed to be a step up from the typical dealer. The service department is definitely bringing down the overall dealership. Within the first two days the screen on my new F150 was not working, the truck was shaking excessively, and there were scratches on the plastic I pointed out at delivery that had to be replaced. Having a dash cam in my vehicle is a wonderful thing, because you catch things like the service tech driving your vehicle from the service lane saying “I guess we have to replace the windshield now because it has bird sh** on it too.” Other recordings swore nothing was wrong with the vehicle despite them having videos of the issues. After a week of keeping my truck, the truck still shakes and the Bluetooth speaker in the dash is blown. I failed to mention when I picked up my truck after a week there were new scratches in my dash they now have to repair. So another trip to the dealer for service.... I’ve owned several Ford products, but so far this one is definitely not proving to be of great quality, nor is this service department. More