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Sharp Motor Company Inc. - Service Center

Pulaski, TN

3.9
144 Reviews

144 Reviews of Sharp Motor Company Inc. - Service Center

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January 30, 2020

The service is always fabulous at Sharp. The staff overall is very friendly and helpful. My oil change is prompt and my car wash and detail is like no other. Above all, I know my vehicle is in great h More

by CARDINCHELSEY
Recommend Dealer
Yes
Employees Worked With
Ty Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Crabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Moore
January 11, 2020

I was there 1 1/2 hours for an oil change and tire rotation! I had an appointment and was told it would only take 35-45 minutes. If they would have told me 1 1/2 hours I would have rescheduled bc they More

by TXDFU1
Recommend Dealer
No
Employees Worked With
Tina? Trish? Something with a T. And the girl that charged me and collected my money
November 05, 2019

Friendly local service Easy scheduling and timely service. Whether sales, parts or service these are nice people to deal with. Also working on getting parts for a minor reca More

by swhite10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Moore
November 03, 2019

Competent service man Received regular maintenance oil change and checks. Timely friendly service! Have never had any problems with service or other at Sharp Motor Co. I lo More

by ginal310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Harrison
November 01, 2019

Service Department We had recall issues then the car quit on us. Sharp Motor Company expedited our recall repair to do it all in one visit for us. The service advisor wa More

by Wise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy, think Chris but paperwork says Charles Kirchner , David Jackson, Derek Moore
October 04, 2019

regular oil change and tire rotation Very good and courteous service as always. From the guys that check you in to the gals that take your payment, they are the best! More

by MAFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Moore
September 19, 2019

Great Dealership Never have I or my wife been treated as well as these people treat you. We have two Ford vehicles that we purchased at Sharp Motors and will never go More

by MAFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Rummage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Murrey,owner, Derek Moore
September 18, 2019

complete care checked my truck out by their checklist and a few special issues I was concerned with. Kenneth helped program my new phone to Ford pass More

by murdocka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rummage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Waits, Kenneth Scott
September 16, 2019

Too much time spent in waiting lounge. I had an 8:00 appointment. Didn't start work on truck for at least 45 minutes later. Truck hadn't moved at this point. Finally at 12 noon I went to as More

by TKILPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Moore
August 13, 2019

I thought it’d be the one... I really thought this dealership was going to be “the one.” The sales guy was nice enough, the owner, and the finance guy all seemed to be a step up f More

by brandon4282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Moore
Aug 23, 2019 -

Sharp Motor Company Inc. responded

Brandon, We take customer service very important here at Sharp Motor Company. We are truly sorry for the experience you had in our service department. We have addressed the service adviser/mechanic that was on your recording. Feed back such as yours helps us to continually get better at serving our customers the best experience possible. We know purchasing a new or pre-owned vehicle is a stressful process and we try to eliminate as much of the hassle as possible. Now that we have fixed all of your concerns we would greatly appreciate a revision to your last review. As a small business that thrives off word of mouth referral traffic we would be very appreciative. Thank you in advance for your feed back and we look forward to hearing from you in the near future. Best regards, Sharp Motor Co.

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