Sharp Honda Inc - Service Center

Top notch service! Al met me to check in my vehicle, wrote down my questions, and followed up on all of them. He suggested a wheel alignment since we'll be on the road Al met me to check in my vehicle, wrote down my questions, and followed up on all of them. He suggested a wheel alignment since we'll be on the road a lot in the coming months, which was appreciated. The wait time was what I expected for the service being done. The waiting area was clean and stocked with snacks, coffee and water. I declined a ride home, preferring to tackle work emails in the waiting area instead. Overall my experience was great and I look forward to working with Al again when it's time for a service visit! More

Robbie uncovered an inadvertent staff error, fixed it and made sure my car was fixed, too. Mistakes are unfortunate but they happen. The difference between Sharp Honda & the others is responsible leadership made sure my car was fixed, too. Mistakes are unfortunate but they happen. The difference between Sharp Honda & the others is responsible leadership that puts the customer first. More

Always friendly and informative. Very helpful with my limited mobility issues. No pressure to buy additional items. Very helpful with my limited mobility issues. No pressure to buy additional items. More

I am usually very happy with Sharp Honda, but my most recent visit to replace a burned out headlamp (and high beam bulb) took 1 hour and 40 minutes. This was after I was assured on the phone they could recent visit to replace a burned out headlamp (and high beam bulb) took 1 hour and 40 minutes. This was after I was assured on the phone they could take care of me pretty quickly. I was also assured by my service technician upon checking in that they would have me out of there relatively soon. After I sat in the waiting room for over an hour I texted my technician asking how many hours this was going to take and if I should call someone to pick me up. He did not respond to the text until 30 minutes later when I was told my vehicle was ready. I honestly don't think it would have gotten done because I could see my car just sitting in the garage unattended until after I texted when someone came out and started changing out the bulbs. Like I said, I am usually very happy with their service, however if something is going to take over an hour and a half I would like to know so that I can use that time more effectively. Thanks, john Wurzer. More

I felt very pressured to have service on my vehicle, one in which I did not even need therefore losing trust in which I did not even need therefore losing trust More

Nice people to deal with. They worked on my recall very fast. I appreciate all that they do. They worked on my recall very fast. I appreciate all that they do. More

The Pilot they worked on is 17 years old and it came out cleaner than when it went in for timing belt and water pump replacement. Excellent work. cleaner than when it went in for timing belt and water pump replacement. Excellent work. More

Courteous. Clean. Very good at keeping me apprised of needed work and costs. Love the shuttle. Clean. Very good at keeping me apprised of needed work and costs. Love the shuttle. More

Major repair work on my Acura was done quickly & efficiently. Cost estimates were fairly accurate. No surprises. efficiently. Cost estimates were fairly accurate. No surprises. More

Great service, very helpful. Wouldn't take my Honda anywhere else for service, good job! Wouldn't take my Honda anywhere else for service, good job! More