Sharp Honda Inc - Service Center

Al was very helpful and courteous. Service was top-notch. This is the first Honda I have bought from Sharp Honda. Service was top-notch. This is the first Honda I have bought from Sharp Honda. More

I just know I didn’t get my oil changed one time when I took my car here for an oil change and to have my stereo looked at/reset so that it would hopefully work properly . I made a complaint about it and w took my car here for an oil change and to have my stereo looked at/reset so that it would hopefully work properly . I made a complaint about it and was assured it was changed and seen on camera. Oil doesn’t go from a clear amber color to a dark brown driving down the street. So I think they just forgot to change my oil because the meter was also not reset.(so I reset it myself after Robbie assured me that he believed it was changed and saw it on camera(which could of just been them resetting my battery for the stereo). When I went to change my air filter a couple weeks ago, I checked my oil (the indicator was at 60%) and My oil was already a little low on the dipstick and I don’t drive spirited enough for the turbo to be using that much oil. So I got an oil change at Valvoline last time. Honestly I love Honda. I just feel like if I come for one thing it’ll be fixed, but if I get multiple tasks done at a time it isn’t always done or something is forgotten. Not trying to xxxxx or anything like that just want to keep my car in good shape, and not have to use the warranty.(I can’t have my warranty voided because of a service department I stay on top of all my stuff and keep all my records. I will continue to bring my car to Honda for repairs just know that it hasn’t always been 100%. Really just want to regain my trust with Honda. I like coming to you guys I’m not mad at anyone and I know mistakes happen. But I’ve always changed my own oil and done work to my car before buying a brand new car. I Just don’t want to have to worry about stuff like this or worry about my cars health or if my warrnaties gonna be voided and it’s not my fault. I get sometimes stuff like this happens. I commute to work so my car super built into my lifestyle. Thanks for listening. And I will be coming into get my car serviced by you guys just need to regain a little trust back Before i recommend others. More

Very friendly courteous and helpful. I like working and scheduling with Mark S. For getting all my service work at sharp honda I like working and scheduling with Mark S. For getting all my service work at sharp honda More

Mark and Robbie are great and courteous and helpful. Hope they are there a long time Hope they are there a long time More

Robbie uncovered an inadvertent staff error, fixed it and made sure my car was fixed, too. Mistakes are unfortunate but they happen. The difference between Sharp Honda & the others is responsible leadership made sure my car was fixed, too. Mistakes are unfortunate but they happen. The difference between Sharp Honda & the others is responsible leadership that puts the customer first. More

Top notch service! Al met me to check in my vehicle, wrote down my questions, and followed up on all of them. He suggested a wheel alignment since we'll be on the road Al met me to check in my vehicle, wrote down my questions, and followed up on all of them. He suggested a wheel alignment since we'll be on the road a lot in the coming months, which was appreciated. The wait time was what I expected for the service being done. The waiting area was clean and stocked with snacks, coffee and water. I declined a ride home, preferring to tackle work emails in the waiting area instead. Overall my experience was great and I look forward to working with Al again when it's time for a service visit! More

Always friendly and informative. Very helpful with my limited mobility issues. No pressure to buy additional items. Very helpful with my limited mobility issues. No pressure to buy additional items. More

I am usually very happy with Sharp Honda, but my most recent visit to replace a burned out headlamp (and high beam bulb) took 1 hour and 40 minutes. This was after I was assured on the phone they could recent visit to replace a burned out headlamp (and high beam bulb) took 1 hour and 40 minutes. This was after I was assured on the phone they could take care of me pretty quickly. I was also assured by my service technician upon checking in that they would have me out of there relatively soon. After I sat in the waiting room for over an hour I texted my technician asking how many hours this was going to take and if I should call someone to pick me up. He did not respond to the text until 30 minutes later when I was told my vehicle was ready. I honestly don't think it would have gotten done because I could see my car just sitting in the garage unattended until after I texted when someone came out and started changing out the bulbs. Like I said, I am usually very happy with their service, however if something is going to take over an hour and a half I would like to know so that I can use that time more effectively. Thanks, john Wurzer. More

I felt very pressured to have service on my vehicle, one in which I did not even need therefore losing trust in which I did not even need therefore losing trust More

Nice people to deal with. They worked on my recall very fast. I appreciate all that they do. They worked on my recall very fast. I appreciate all that they do. More