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Shannon Motors

Johnston, RI

4.6
490 Reviews

648 Killingly Street

Johnston, RI

02919

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Showing 490 reviews

July 09, 2021

Y’all save yourself the time and NEVER buy anything from this place. Had my car for 4 days and it cuts off on me. It shut off on me last week while jumping on the highway. More

by Swiggy94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Fernandez
March 24, 2021

DONT RECOMMEND!!!!HAD THE CAR FOR 7 MONTHS AND IT BEEN DONT RECOMMEND!!!! HAD THE CAR FOR 7 MONTHS AND IT BEEN MESSING UP ON ME SINCE I GOT IT . PUT 3000 down been paying on it when pay 440’a month ask More

by Thaliabrito0813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarrod Toledo, Steve Lopez, Kevin Blanchette
May 22, 2021 -

Shannon Motors responded

We are sorry to hear this. Looks like the transaction has been completed. Best of Luck

February 07, 2021

I had a really good experience with the johnston dealership...They explained everything and my car is a good vehicle would def recommend this dealership if you are having trouble getting a car elsew More

by Raheem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray DeLuca
November 06, 2020

when i tell you this is the worst dealership ever it is the worst!!! so unproffessional, bad customer service, everyone who works there is rude!!!!! they will take all of your money and overcharge you!!! i More

by leanna12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JERRY, KEITH,JESSICA, ALL OF YOU!!! so unprofessional
July 31, 2020

Steven was really polite and helpful would highly recommend him helped me with my problems will be back thank you again hope to see you soon More

by D.tAylor67
Recommend Dealer
Yes
Employees Worked With
Steve Lopez, Kevin Blanchette
July 23, 2020

Working with Mike and Shannon motors was a breeze. Showed us some great choices and helped us get financed. This is the please to go! Mike can help you!! More

by Herb4151
Recommend Dealer
Yes
Employees Worked With
Michael Scarduzio
July 01, 2020

Don’t go here!! Go to real dealerships! Theses cars are from auctions and they will overprice it don’t get robbed!! Bought a car here and it already needed a starter! They refused to fix for me! This is fr More

by Tk401
Recommend Dealer
No
Employees Worked With
Dontworry, Kevin Blanchette, Lauren Vicario, Morgan Roll
June 06, 2020

Worst place to buy a car and they will take your money and leave you with nothing! I bought a car there and not even 4 months later my engine blew! Made me pay 2600$ for the new/used engine that blew agai More

by Anonymous
Recommend Dealer
No
Employees Worked With
Steve Lopez, Kevin Blanchette
Jun 08, 2020 -

Shannon Motors responded

We are sorry to hear that you are not having a good experience. Unfortunately, as this is not the entire story, we cannot do much more to try to help you. We do feel bad that you had a flat tire, which was at no fault of ours, while driving our complimentary car, that was then towed at no expense to you. You are welcome to reach back out to your account manager. 800-559-1000. We are happy to continue to serve you, even though you chose to post this anonymously. We look forward to hearing from you M.V.

May 22, 2020

Awful place. Extremely poor customer service. Worst experience I’ve ever had making a purchase will NEVER return. Do not patronize this establishment experienced repeated issues from the very beginning More

by Kdecris
Recommend Dealer
No
Employees Worked With
Marilyn Alpha
May 23, 2020 -

Shannon Motors responded

We are so sorry to hear you are not receiving the excellent customer experience we strive for. We would like to hear more about your experience and try to resolve it to the best of our ability. Please call us at 800-559-1000 and ask to Speak to Jarrod or Jessica. We look forward to hearing from you and helping you resolve your situation.

February 10, 2020

I came in to Shannon Motors for Service in Johnston RI. I dealt with Craig first hand and explained my issues at hand. He was very patient with me, he had a good listening ear and made sure he had my car in More

by Cassie
Recommend Dealer
Yes
Employees Worked With
Craig, Bob, Steven Shipley, Steve Lopez
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