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Shamaley Ford - Service Center

El Paso, TX

4.8
531 Reviews

531 Reviews of Shamaley Ford - Service Center

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July 07, 2023

Service department is slow no one will help you once arrival’s poor service waiting ? More

by Edgar.alomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
July 07, 2023

Scheduled my first maintenance service and had a good experience. I was informed on additional services that need attention the video of the inspection was good for the customer to see what is being chec More

by BroncoBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Herrera
Aug 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 06, 2023

Quick fast service from beginning to finish, handled everything with out a problem, thank you More

by aohara2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Miguel
Jul 25, 2023 -

Shamaley Ford responded

We are thrilled that you had a pleasant service visit!

July 04, 2023

I scheduled my Ford maintenance online it was fast and easy. Our service advisor was friendly, kind and professional. Thank you Shamaley Ford for your excellent service commitment. More

by seek845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Gahan
Aug 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 03, 2023

Very professional and took immediate car of my vehicle with no appointment for a service. Ensured there were no recalls and complied with my request of certain additional items I wanted checked. More

by Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Antonio P.
Aug 03, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 03, 2023

Shamaley ford services was fast and on point. they didn't sale me anything that I didn't need. My service advisor was a true professional at her job. More

by bigherb.ha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service advisor
Aug 03, 2023 -

Shamaley Ford responded

At Shamaley Ford, we are very pleased to hear that our service team was able to provide you with an enjoyable service experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

July 02, 2023

Excellent service from beginning to end. Greater Jose updated me on everything for my Bronco. More

by yapa82.sl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 04, 2023 -

Shamaley Ford responded

We are very happy to have provided you with such a positive experience!

July 01, 2023

Very, clean and staff very professional. Marco was extremely helpful and kept in communication with about status of my car. Great job More

by Gilbert_nevarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Jul 04, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Excellent job my vehicle was fix te first time all my concerns were addressed my truck was clean berry good experience thank you shamaley ford, More

by JOSE RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron wade
Aug 02, 2023 -

Shamaley Ford responded

Hi Jose, Thank you for the Five-Star review and for choosing Shamaley Ford! We're happy to have provided you with excellent service and that our service team could address your concerns. We look forward to serving you again.

June 30, 2023

Alexis service advisor very professional. Excellent customer service and highly recommend him for your auto service needs. More

by Dcaro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 13, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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