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Shamaley Ford - Service Center

El Paso, TX

4.8
531 Reviews

531 Reviews of Shamaley Ford - Service Center

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August 03, 2023

Great service good people very professional will return next pm . very good prices not to expensive More

by ra266276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Aug 26, 2023 -

Shamaley Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 03, 2023

Brought my truck in for service. Andres took care of me. He kept in contact and updated me during the visit. He got the truck in and out faster than expected. He was courteous and pr More

by K.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Sep 03, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 01, 2023

Everyone was super nice and got my vehicle back to me very fast. :) definitely gonna keep coming back to this one More

by Ayherr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel 🤍
Aug 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 01, 2023

The employees are friendly and they have done good work on my truck thank you :-) More

by Beatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Jerry, David
Aug 03, 2023 -

Shamaley Ford responded

We're happy you found our staff to be so supportive during your experience here at Shamaley Ford.

July 31, 2023

Great Customer Services! Fast services! Good Environment, Thank You! Great Service, fast Service, Good Environment More

by rolf.soccer35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andress
Aug 02, 2023 -

Shamaley Ford responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 31, 2023

Great job to the staff at Shamaley , but most important Jose for getting me out in an hour, after completing the works and replacing my air filters. More

by Fgvillescas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Pablo Vall, service advisor
Aug 02, 2023 -

Shamaley Ford responded

We're happy you found our staff to be so supportive during your experience here at Shamaley Ford.

July 28, 2023

Quick service, repairs completed well under quoted amount of time, was willing to discuss possible causes of malfunction prior to diagnosis, text communication was helpful, washed vehicle prior to return. More

by schinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cali, Daniel
Jul 30, 2023 -

Shamaley Ford responded

We appreciate your positive review about your recent experience with us!

July 27, 2023

Had a sensor replaced, a 3 hour job took them 8 days , left me without transportation and no loaner to boot. Had medical appt that couldn’t be changed. But dealership did not care, I had this V part repl More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arron
July 27, 2023

Was very pleased with appointment. Very smooth, quick and courteous customer service. Showed up to appointment and was attended to quickly More

by paulpalma2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Jul 30, 2023 -

Shamaley Ford responded

We're happy to hear you had such a positive experience with our team!

July 27, 2023

I work for Spartan Energy Services. Our company relies on companies like Shamaley Ford to get fast, friendly service to keep our fleet going. Jesus Rosales has been outstanding keeping More

by jherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Rosales
Jul 30, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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