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Shamaley Ford - Service Center
El Paso, TX
568 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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568 Reviews of Shamaley Ford - Service Center
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December 06, 2024
Same day appointment , in and out, very efficient professionals, Free ride service offered ! Text message updates , Always A1 service !!! professionals, Free ride service offered ! Text message updates , Always A1 service !!! More
by Rodarte223
Employees Worked With
Mario and Jose Carrillo
December 06, 2024
The minute I walked in I was welcomed not only by one service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truc service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truck for service at this location and the service manager Chuy Rosales made sure I was comfortable and happy while my truck was being serviced offering water, coffee and unlimited fountain drinks of my choice if this is not VIP service I don’t know what it is, at the end of my visit he sat with me and went over my invoice and answered every question I had. My visit was exceptional, the store General Manager Charlie Hassan was very attentive as well and surprised me with a beautiful Shamaley Ford special gift, overall I couldn’t be any happier with my visit, I will definitely continue visiting this location, may God Bless them all. More
by Lettyochoa22
Employees Worked With
Jesus Rosales
December 05, 2024
Great customer service and great on time! ! Easy to work with. Will be going back ! Easy to work with. Will be going back More
by Joshuaandrew1498
Employees Worked With
December 03, 2024
Kay was amazing and a life saver. She went the extra mile every step of the way when I was needed quick service. Can’t recommend her enough. She went the extra mile every step of the way when I was needed quick service. Can’t recommend her enough. More
by samuellindsey08
Employees Worked With
Keeosha Durr
December 01, 2024
Tha service at the dealership was the best I ever experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that More
by Michelleballez
Employees Worked With
Jake Chavez
November 23, 2024
They did a good job with the work that they did to my car the Jerry did a good job with his communication and helped me get my car fixed the Jerry did a good job with his communication and helped me get my car fixed More
by Devon bryant
Employees Worked With
November 22, 2024
Thank you Shamaley for always taking care of us. Mr. Mena and Charlie plus some of the other staff members are amazing. We appreciate you all. Mr. Mena and Charlie plus some of the other staff members are amazing. We appreciate you all. More
by Thelma and Ashley Ortiz
Employees Worked With
Joe Mena and Charlie
November 22, 2024
Easy to set up appointment. Curteous personnel. They kept me up to date via text messages or email depending on my preference. The waiting area was well stocked with drinks and Curteous personnel. They kept me up to date via text messages or email depending on my preference. The waiting area was well stocked with drinks and their chairs were comfy. More
by focuzt
