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Shamaley Ford - Service Center

El Paso, TX

4.8
532 Reviews

532 Reviews of Shamaley Ford - Service Center

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August 24, 2023

Clean, customer service friendly, open on time, information on vehicle was given to me. Over all Great!!! More

by yolybee59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Aug 24, 2023 -

yolybee59 responded

Shamaley Ford is where I get my vehicle services! Thank you Marco!!!

Aug 24, 2023 -

yolybee59 responded

GREAT employee Marco kept me informed 👍!!! Keep up the Good work Marco!°

August 23, 2023

Mr. Alexis was super professional and friendly. Kept in touch with me through out the whole service on my vehicle. More

by gui_cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Sep 04, 2023 -

Shamaley Ford responded

We are thrilled that Alexis provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 18, 2023

Good service, tech was helpful. . I would see him again. Car wash was a nice touch for service. More

by Victor Araiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Aug 26, 2023 -

Shamaley Ford responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 18, 2023

Marco provides great customer service the times that I bring my vehicle in for any type of service. More

by Jufernan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Aug 30, 2023 -

Shamaley Ford responded

Thank you for acknowledging Marco! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

Aug 30, 2023 -

Jufernan01 responded

If there were 10’s I would give Marco that score. It’s well deserved!

August 18, 2023

Marco was helpful from start to finish. Kept me informed all along the process in fixing my car More

by ricardoprangner2271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Sep 01, 2023 -

Shamaley Ford responded

Thank you for your kind words for Marco! We are excited to hear that he was able to provide you with an enjoyable experience!

August 17, 2023

I wouldn’t take my car anywhere else, love the service, Marco was really great customer service. Keep up the great work. More

by Ana vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Sep 03, 2023 -

Shamaley Ford responded

We are thrilled that Shamaley Ford provides you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 17, 2023

Went for service their service advisor Jose Carrillo, made suggestions and followed up being mindful of my time. I felt that he was treating me as an individual rather than just another customer as I was More

by tjc3615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Sep 16, 2023 -

Shamaley Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jose provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 15, 2023

Excellent service and very friendly, would come again. GOOD SERVICE. HELPFUL FOR MANY SERVICES. THANK YOU More

by emmasmoreno
Recommend Dealer
Yes
Employees Worked With
Audrey
Report | Print
August 13, 2023

Eduardo has excellent customer service. Very well communicated my vehicle’s service to me while in the shop. 💯% More

by saullira349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Aug 16, 2023 -

Shamaley Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Eduardo provided an excellent service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

August 13, 2023

Es una agencia q da un trato exelente a sus clientes,tienen un gran servicio y precios muy competentes More

by Humberto Duron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Nadine and Jessica Dominguez
Report | Print
Aug 30, 2023 -

Shamaley Ford responded

¡Gracias por las amables palabras! ¡Nos entusiasma saber que pudimos brindarle una excelente experiencia

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