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Shamaley Ford - Service Center

El Paso, TX

4.8
532 Reviews

532 Reviews of Shamaley Ford - Service Center

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August 31, 2023

Marco in service was very helpful! Appreciate getting my truck serviced and out of there as soon as possible. More

by Slopez1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Sep 04, 2023 -

Shamaley Ford responded

We are thrilled that Marco provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 29, 2023

Exceptional customer service. Cordiality, punctuality, friendly. I highly recommend Shamaley Ford to my family and friends. More

by Votta.gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Luis Alatorre
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Aug 31, 2023 -

Shamaley Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 28, 2023

Very pleasant experience, Jose was very professional and knowledgeable. I will continue doing business with you. More

by mundovillanueva68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 01, 2023 -

Shamaley Ford responded

Thank you for your kind words! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Jose and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review

August 27, 2023

I made an appointment for 7:15 and my vehicle was ready in no time. More

by SjPerez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDUARDO the Service Advisor
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Aug 30, 2023 -

Shamaley Ford responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 26, 2023

Amazing service! The entire process was easy and efficient.! Totally recommend this dealership. Outperform expectations More

by Alflo_009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Aug 30, 2023 -

Shamaley Ford responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

August 26, 2023

Best place to go to have the best overall customer experience. This is my go to dealership when servicing my vehicle. Excellent customer service and always kept informed of that status of my.vehicle. More

by JAZMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Sep 10, 2023 -

Shamaley Ford responded

Thank you for choosing Shamaley Ford! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 26, 2023

I live 215 miles from El Paso and try to do medical appointments and shopping while I am there. I was very grateful that Shamaley Ford was able to get me in and out in tome to make my appointments. T More

by G79frat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Herrera, Sasha Martinez, and a couple of very helpful mechanics.
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Sep 10, 2023 -

Shamaley Ford responded

Thank you for choosing Shamaley Ford! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 26, 2023

I received the most friendly service today. Alexis was professional from the beginning to end. My oil change was complete plus they repaired my tire that had a slow leak. More

by MonikaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Sep 07, 2023 -

Shamaley Ford responded

We are thrilled that Alexis provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 25, 2023

Great service along with constant updates and real-time options. Will most definitely keep coming to this dealership. More

by a16jr17
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Aug 30, 2023 -

Shamaley Ford responded

Thank you for choosing Shamaley Ford! It was our pleasure to take care of your automotive needs. We appreciate your business and the Five-Star review!

August 24, 2023

Excellent customer service. Andres, my advisor has great customer service and guides me through the process and explained everything to me well. More

by Jay45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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