Shamaley Ford - Service Center
El Paso, TX
635 Reviews of Shamaley Ford - Service Center
Shamaley Ford took a bad situation regarding my car and turned it into a pleasant situation by fixing my car issues, as well as taking care of my vehicles current recall. I worked with Alexis, he saw that turned it into a pleasant situation by fixing my car issues, as well as taking care of my vehicles current recall. I worked with Alexis, he saw that I was standing waiting and offered his assistance and he did not stop there. He made sure all my expectations were properly set and also repeated back, what would be done to my vehicle, which eliminated any chance of an error. I was kept in the know with updates until the vehicle was completed. Alexis, definitely made the experience seamless. More
Great customer service from cashier and service advisor. Very friendly and respectable. I informed the service advisor of the problem I was experiencing with an oil leak. An inspection of the oil pan found Very friendly and respectable. I informed the service advisor of the problem I was experiencing with an oil leak. An inspection of the oil pan found that the oil filter was placed on improperly. This was done at an Auto Repair business. From now on, my truck will be taken to the authorized dealership. Waiting area at the dealership was comfortable and clean. More
Marco was awesome! Extremely knowledgeable and very attentive to our needs and doubts. Provided great feedback and kept us in mind on the progress of our vehicle. Extremely knowledgeable and very attentive to our needs and doubts. Provided great feedback and kept us in mind on the progress of our vehicle. More
I took my truck for an oil change and I was hit with extra charges that are not disclosed anywhere. Also, they broke my valance This dealership is nice and clean and great hospitality. extra charges that are not disclosed anywhere. Also, they broke my valance This dealership is nice and clean and great hospitality. More
Quick service and very trustworthy. Marco P was very knowledgeable and made me feel at ease about fixing the issues with my vehicle. Marco P was very knowledgeable and made me feel at ease about fixing the issues with my vehicle. More
You can count in Shamaley and their service department. I had an appointment for service and the service was thorough and completed in under 2 hours. I had an appointment for service and the service was thorough and completed in under 2 hours. More