Shamaley Ford - Service Center
El Paso, TX
532 Reviews of Shamaley Ford - Service Center
Shambles Ford to this date has given me excellent customer service due to Mr. Eduardo Ruelas. Your facility should have more employees like Mr.Ruelas. customer service due to Mr. Eduardo Ruelas. Your facility should have more employees like Mr.Ruelas. More
Marco Porras my service advisor is the absolute best. I always look for him on all my visits. He really knows what he’s talking about, and is extremely helpful,. I always look for him on all my visits. He really knows what he’s talking about, and is extremely helpful,. More
Shamaley Ford has always been courteous and informative. Alexis Holguin, my adviser, explains the items in need of repair on how critical they are. Alexis Holguin, my adviser, explains the items in need of repair on how critical they are. More
Polite and comprehensive service. Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exact Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exactly what can and also what does not need to be done with regards to periodic service More
This was the first time going here. I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was ex I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was excellent!!! More
Charlie(GM), Lorenzo(Service Mgr), Marco(Parts Mgr), Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. More
Consistent, satisfactory customer service from this dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with deliver dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with delivering exceptional customer service. I have seen lots of good changes at the service department . Today, I received a text and email to review and approve additional recommended car service , with a follow up call which I appreciated. I especially, appreciate transport to and from when I left the car to service. I noticed everyone works as a team to triage the cars to prevent backup of cars waiting to be serviced . I would highly recommend taking your cars to be serviced there. More