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Shamaley Ford - Service Center

El Paso, TX

4.8
532 Reviews

532 Reviews of Shamaley Ford - Service Center

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October 08, 2023

Arron Vance with Shamaley Ford is the best service advisor I have dealt with in the El Paso Ford dealers!! He is considerate and cares about his customers, Great Job Arron , as long as he works there More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Vance
Report | Print
Oct 10, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Arron provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Service adviser Marco Antonio P was very courteous and attentive. The service was completed in a timely manner and the waiting area was very comfortable. More

by Placenciaeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Antonio P
Report | Print
Oct 10, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Marco provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Great service. Thank you. Great price. Quick return time. They even got me a Lyft to pick me up. Thanks again. More

by elchuco30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron from service department
Report | Print
Oct 10, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Clean and extremely knowledgeable staff it was amazing how fast they were able to turn around are safety vehicles More

by tjproskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron/Richard
Report | Print
Oct 10, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

They took great care of my vehicle and myself as a customer. They were efficient and through. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Oct 10, 2023 -

Shamaley Ford responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

October 05, 2023

Service department is great! Especially my go to service advisor Jerrymyles, he's the best! More

by vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
Report | Print
Oct 06, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jerry provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Business with this dealer has been pleasant and fair. Salesman Irvinn Ceja who sold us our vehicle, recognises and addresses me by name , if he sees me when I am there for service. That goes a long way i More

by cdoliver13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade, Irvinn Ceja
Report | Print
Oct 04, 2023 -

Shamaley Ford responded

It's wonderful to hear that your business dealings with Shamaley Ford have been both pleasant and fair. We're here to assist you, and we appreciate your continued business with Shamaley Ford!

October 03, 2023

Excellent service and communication. M. Porras was professional and courteous. The price fir a full service oil change was incredible. Highly recommend. More

by cespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Porras
Report | Print
Oct 05, 2023 -

Shamaley Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 02, 2023

I love the pickup snd delivery service whe your car goes in for repairs! It was wonderful! More

by Ardenevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 04, 2023 -

Shamaley Ford responded

Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

October 01, 2023

Great service, i was in and out of the in under an hour. They offered to even take me home while I waited. You just can’t beat Shamaley Ford! More

by John.mansfield99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Altamira
Report | Print
Oct 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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