Shamaley Ford - Service Center

Aaron Wade is a very nice man and I really like his sincerity and his friendliness. I would like him to take care of me every time I come to the dealership for services. I am glad to have my recall sincerity and his friendliness. I would like him to take care of me every time I come to the dealership for services. I am glad to have my recalls taken care. The only issue I have is the vehicles aren't washed when they are serviced. Most all other dealerships washed the vehicles when they came in for services. My husband has had different makes of vehicles and when he would take his in for services it would always be washed. I just think that would be a courtesy for owners should get. Other than that I have always had good service. More

Jesus Rosales is the best service advisor! Always a pleasure. Never had a problem and he’s always on top of my truck maintenance. Always a pleasure. Never had a problem and he’s always on top of my truck maintenance. More

Excellent customer service , good communication calling when vehicle is ready for pick up , thank you when vehicle is ready for pick up , thank you More

Very well treated by service representative. Kept informed on status of my vehicle. Answered all my questions. Kept informed on status of my vehicle. Answered all my questions. More

Shamaley Ford took a bad situation regarding my car and turned it into a pleasant situation by fixing my car issues, as well as taking care of my vehicles current recall. I worked with Alexis, he saw that turned it into a pleasant situation by fixing my car issues, as well as taking care of my vehicles current recall. I worked with Alexis, he saw that I was standing waiting and offered his assistance and he did not stop there. He made sure all my expectations were properly set and also repeated back, what would be done to my vehicle, which eliminated any chance of an error. I was kept in the know with updates until the vehicle was completed. Alexis, definitely made the experience seamless. More

excelent service from lorenzo vargas and Daniel highly recommend, and they were both also very professional recommend, and they were both also very professional More

Great service, friendly people, quick service Coffee! ! Bdheb bdjdhej kdhdhr jdhdh bdhdjdj Hdhdjdj Jdjdud jdjdjdj ! Bdheb bdjdhej kdhdhr jdhdh bdhdjdj Hdhdjdj Jdjdud jdjdjdj More

Great customer service from cashier and service advisor. Very friendly and respectable. I informed the service advisor of the problem I was experiencing with an oil leak. An inspection of the oil pan found Very friendly and respectable. I informed the service advisor of the problem I was experiencing with an oil leak. An inspection of the oil pan found that the oil filter was placed on improperly. This was done at an Auto Repair business. From now on, my truck will be taken to the authorized dealership. Waiting area at the dealership was comfortable and clean. More

Professional and very respectful team members they take care of there customers very well. Thank you for taking care of my F 150. care of there customers very well. Thank you for taking care of my F 150. More

Marco was awesome! Extremely knowledgeable and very attentive to our needs and doubts. Provided great feedback and kept us in mind on the progress of our vehicle. Extremely knowledgeable and very attentive to our needs and doubts. Provided great feedback and kept us in mind on the progress of our vehicle. More