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Shamaley Ford - Service Center

El Paso, TX

4.8
532 Reviews

532 Reviews of Shamaley Ford - Service Center

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December 05, 2023

Great communication, fast service, will recommend them for any service on my Ford Bronco thank you! More

by dhannie1306@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 07, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a communicative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Great service! ! I appreciated all the direct contact and follow up while I was waiting from customer service rep Alexis. He was welcoming, friendly, helpful, and q More

by lme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Dec 06, 2023 -

Shamaley Ford responded

It's fantastic to hear about the great service you received from Alexis at Shamaley Ford! Having a customer service representative like Alexis who is welcoming, friendly, and genuinely helpful can truly make a difference. His dedication to ensuring a positive experience and valuing the relationship with customers highlights the dealership's commitment to excellent service. Thank you for your business!

December 03, 2023

I have had many dealings with this dealership over the years, and I have always been satisfied with the results. More

by DMERRI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Dec 05, 2023 -

Shamaley Ford responded

It's wonderful to hear that Shamaley Ford has consistently provided you with satisfying experiences over the years. Building that kind of trust and reliability with a dealership speaks volumes about our service quality and commitment to customer satisfaction. Thank you for your business!

November 28, 2023

Very helpful very polite people changed oil on my vehicle did all the inspections needed very satisfied with dealership More

by dreamer320ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 30, 2023 -

Shamaley Ford responded

It's wonderful to hear that your experience at Shamaley Ford was so positive! Having helpful and polite staff who take care of all the necessary inspections and maintenance can truly make a dealership stand out. Thank you for your business and kind words!

November 25, 2023

I love Shamaley because of the great service a very expedient personal and show very professional from the time I arrived till they notified me that the car was ready, thank you. More

by Fords is great
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe mena and company
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Nov 29, 2023 -

Shamaley Ford responded

It's wonderful to hear about your positive experience at Shamaley Ford! Efficient and professional service from arrival to the notification of your car being ready indicates a high level of dedication and professionalism from the team. Thank you for your business!

November 24, 2023

Great service and friendly people, the service advisor really knows his job and their team ia great. More

by 915vico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose carrillo
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Nov 24, 2023 -

915vico responded

Great service and friendly people, the service advisor really knows his job and their team ia great.

November 23, 2023

Very convenient location, Excellent service I will always recommend this place to anyone Thanks to all More

by Castor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Nov 28, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

The service department is amazing. Especially the representative Aaron, very responsive and respectful with your time More

by Ngiesbrecht19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Nov 28, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had an amazing experience and that Aaron provided responsive and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Good work goof job this guy alexis hes very professional and he explained all very good More

by Adalberto Urbina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 23, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Alexis provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Javier in service was excellent, we had a small misunderstanding of what I needed. But he went above and beyond to help me More

by Roman.robles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier eduardo
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Nov 21, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had an excellent experience and that Javier went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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