Shamaley Ford - Service Center
El Paso, TX
596 Reviews of Shamaley Ford - Service Center
Mr. Aaron Wade helped me get my F150 fixed up after needing camshaft replacement. He made sure I was properly taken care of as he had a lot of red tape to go through to make sure my warranty covered pa needing camshaft replacement. He made sure I was properly taken care of as he had a lot of red tape to go through to make sure my warranty covered parts and labor. It did take a few weeks, Mr. Wade offered to get me a rental which thankfully I didn’t need but I’m glad the option was available. He kept me updated throughout the entire process and explained everything that was going on in great detail. People like Mr. Aaron Wade make me happy to do business with Shamaley Ford. More
They're Simply Awesome. Joe Mena, my advisor this time, went out and beyond to make sure my needs were met. Service always done within the time promised. This is why I keep Joe Mena, my advisor this time, went out and beyond to make sure my needs were met. Service always done within the time promised. This is why I keep coming back to Shamaley Ford for all my 3 Ford vehicles. More
Great service from the whole staff! Ms Herrera was awesome!It is very easy to schedule and get the service done! Will recommend Shamaley to everyone! Ms Herrera was awesome!It is very easy to schedule and get the service done! Will recommend Shamaley to everyone! More
Great service, from the time I showed up until I left. The service was great and the representative that assisted me was great in how they handled my request and the timely manner in which I was seen was The service was great and the representative that assisted me was great in how they handled my request and the timely manner in which I was seen was great as well. More
There is no point of having made appointment in which I made for 8 am. Unfortunately, they didn't work on car until noon. Essentially, I Waited 6 hours for a light change even with the fact I Bought part a made for 8 am. Unfortunately, they didn't work on car until noon. Essentially, I Waited 6 hours for a light change even with the fact I Bought part a week before the appointment. Unacceptable. More