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Shamaley Ford - Service Center

El Paso, TX

4.8
532 Reviews

532 Reviews of Shamaley Ford - Service Center

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January 09, 2024

Great customer service . Joseph was a great adviser. I recommend their service to taste and friendly More

by Robert.acuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jan 11, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Joseph provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

I brought my vehicle in for service and then encountered a problem. I spoke to Samantha, the service manager, and she was able to rectify. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres, Samantha
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Jan 09, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Samantha provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Near by in location. Associate assisting me was quick and professional. The lyft service made available is nice & quick response More

by patriciasngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
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Jan 05, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Professionalism from start to finish. I felt the compassion and great customer service; especially from Jerrymyles! More

by ERNESTO CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymiles Esme
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Jan 05, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a professional experience and that Jerry provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 01, 2024

Very friendly staff regardless I did not buy my vehicle there they took care of my car when they said More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Jan 03, 2024 -

Shamaley Ford responded

Thank you for the kind words Francisco! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 01, 2024

Really Fast service, with nice customer service always in contact, via text, food clean service area. More

by Khm2809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey H.
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Jan 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

The service department was very helpful and were able to fix my steering wheel in a very timely manner. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Jan 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

Outstanding customer service, provided pictures and videos of the recommended service it says it would do. More

by Manuelhram74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jan 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

I was treated very nicely, my service advisor Jose was very cool…my car was done way ahead of the time they told me it was gona b ready, so that made me happy… would recommend shamaley 2 friends and famil More

by jgrisanti08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jose provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Very thorough with diagnostics check and prompt service with the tire rotation and oil change today. More

by Elsayvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus (Chuy) Rosales
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Dec 30, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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