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Shamaley Ford - Service Center

El Paso, TX

4.8
696 Reviews

696 Reviews of Shamaley Ford - Service Center

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October 10, 2024

Aaron Wade was very professional and knowledgeable. The service report was thorough and helpful to have. More

by tianine92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Oct 13, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2024

Dealership advisor was very professional and helpful. Did not push to sell me stuff I did not want or needed. Dealership was very clean and ready to go early in the morning as if It was the middle of the More

by Ysp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Oct 26, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

The service advisor was kind, courteous and very knowledgeable. Explained all the work necessary and how long is would take. More

by jorgedelpaso
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales , Victor Munoz
Report | Print
Oct 12, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Bought my car in another dealership but jesus in the service dept did such a good job now i take all my cars to him. More

by Xavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales (chuy)
Report | Print
Dec 13, 2024 -

Shamaley Ford responded

Thank you for the 5-star review!

October 02, 2024

Great service and friendly service! Kay took care of me and my car! She’s attentive and caring. Girls out there as for Kay! More

by anabelperez4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Great service on parts and oil change and also on sales! !They were very friendly and helpful, I love this place. More

by almasg2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

Jerry was very helpful and nice. Caring, explaining very well everything they did to my vehicle. More

by Maricelasalazar1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Jerry was very attentive and I appreciate the immediate response. The service was very prompt More

by pty507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2024

Aaron Wade in the service department always gets the job done quickly and correctly and on time More

by 71rb240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found Aaron to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2024

Chuy is awesome and very attentive to my concerns. Will definitely keep coming back thank you!! More

by Rosendo Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Oct 02, 2024 -

Shamaley Ford responded

Thank you Rosendo for taking the time to let us know how we did. We hope you have a great day!

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