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Shamaley Ford - Service Center

El Paso, TX

4.8
643 Reviews

643 Reviews of Shamaley Ford - Service Center

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August 31, 2024

The service was fast and the service writer took the time to address all my needs. More

by nvalentine1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose carillio
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Sep 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Very informative and explained everything even my reward s on my ford pass. The ride to and from the dealership was a great service. More

by Lillian_alarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Durr
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Sep 01, 2024 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Excelente service. Very qualified and friendly staff. I am very satisfied with the service and support. More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Shamaley Ford responded

Hi Rogelio, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Outstanding customer service. Service advisor Daniel was quick to pull my vehicle in for its service, very respectful gentleman. More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 01, 2024 -

Shamaley Ford responded

Hi Edgar, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

My service advisor was professional, courteous, and prompt with the service of my truck, and as always ahead of schedule! More

by martinurueta66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Aug 31, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Great customer service all the way from sales to service. Aaron Wade from service took amazing care of us. He was very thorough and helpful with all our needs. More

by TigerPreciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Aug 31, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

August 26, 2024

I love Shamaley ford service, I recommend it for all your car needs, thank you More

by nguzman2580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
Report | Print
Aug 31, 2024 -

Shamaley Ford responded

Hi, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

The service and attentiveness that they gave me was so awsome. The quickness of having my vehicle ready was also great. Thanks Audrey for your excellent customer services , it really makes me want to con More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Report | Print
Aug 31, 2024 -

Shamaley Ford responded

Hi, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

She Was able to take care of the problems I had in a timely matterthanks. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audery
Report | Print
Aug 31, 2024 -

Shamaley Ford responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

Professional and friendly service. Looking for ways to help the customer. Vehicle delivered before promised delivery time. More

by Joseacardozasr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 24, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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