Shamaley Ford - Service Center

The minute I walked in I was welcomed not only by one service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truc service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truck for service at this location and the service manager Chuy Rosales made sure I was comfortable and happy while my truck was being serviced offering water, coffee and unlimited fountain drinks of my choice if this is not VIP service I don’t know what it is, at the end of my visit he sat with me and went over my invoice and answered every question I had. My visit was exceptional, the store General Manager Charlie Hassan was very attentive as well and surprised me with a beautiful Shamaley Ford special gift, overall I couldn’t be any happier with my visit, I will definitely continue visiting this location, may God Bless them all. More

Great customer service and great on time! ! Easy to work with. Will be going back ! Easy to work with. Will be going back More

Tha service at the dealership was the best I ever experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that More

Excellent service, , service department personnel is very help and trying to help with everything is necessary help and trying to help with everything is necessary More

They did a good job with the work that they did to my car the Jerry did a good job with his communication and helped me get my car fixed the Jerry did a good job with his communication and helped me get my car fixed More

Easy to set up appointment. Curteous personnel. They kept me up to date via text messages or email depending on my preference. The waiting area was well stocked with drinks and Curteous personnel. They kept me up to date via text messages or email depending on my preference. The waiting area was well stocked with drinks and their chairs were comfy. More

Thank you Shamaley for always taking care of us. Mr. Mena and Charlie plus some of the other staff members are amazing. We appreciate you all. Mr. Mena and Charlie plus some of the other staff members are amazing. We appreciate you all. More

Jerry was wonderful in communicating what was going on with my SUV. I had forgotten to ask for a quick wash and he went ahead and asked for it for me. I really appreciate the quality of work the Tech did with my SUV. I had forgotten to ask for a quick wash and he went ahead and asked for it for me. I really appreciate the quality of work the Tech did and the concern for my vehicle health. Even down to the porter, Chris, everyone cares and displays a level of honesty I want in my dealership. More