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Shamaley Ford - Service Center

El Paso, TX

4.8
574 Reviews

574 Reviews of Shamaley Ford - Service Center

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August 22, 2024

I trust Shamaley Ford Service to work on my 2023 Ford Maverick rather than wasting my time at Casa Ford and much less with anything associated with the name of Viva in their title. Much more professiona More

by bruceflynn27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Roxanna
Report | Print
Aug 24, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

Professional and friendly service. Looking for ways to help the customer. Vehicle delivered before promised delivery time. More

by Joseacardozasr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 24, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Great service to all are fleet we're happy to be going to Shamaley Ford their Great Henry people thanks More

by ralph.losoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jake
Report | Print
Aug 23, 2024 -

Shamaley Ford responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

excellent fast and reliable service from all personel in the dealership. awesome job to everyone More

by juarez0852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica dominguez, audrey herrera
Report | Print
Aug 16, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2024

They were very helpful in getting my car fixed. The were in constant communication with me. More

by Dlsoccer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Aug 15, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Great customer service. Everyone was friendly and courteous as well as helpful. Would recommend their services. More

by Ythom89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Report | Print
Aug 12, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Service advisor was awesome, Jesus took great care of us and got our truck out fast More

by howes846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Report | Print
Aug 10, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

Jerry edele was outstanding made things real easy and welcoming, made my visit go smooth More

by olmosri65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Edele
Report | Print
Aug 07, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2024

Service Tech very polite not pushy, informative and thanked for the opportunity to provide the service More

by BAAM
Recommend Dealer
Yes
Employees Worked With
Audrey H
Report | Print
Aug 07, 2024 -

Shamaley Ford responded

Hello Baam, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2024

Extremely good did very good work very pleased will be back again for my services thsnks More

by j8ball46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Report | Print
Aug 07, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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