Shamaley Ford - Service Center

I bring my 2020 Ford F-150 here for service and am always treated great. The coffee is always hot and great. Only thing I tend to miss is getting my boots shined, because the guy that shines the shoes is not treated great. The coffee is always hot and great. Only thing I tend to miss is getting my boots shined, because the guy that shines the shoes is not there. That is not the reason I come into Shamaley Fotd for service, it is because they always treat me right for a fair price. That is why they get my service on my other cars like the car I brought In today my 2024 Cadillac XT5 Sport. The Cadillac dealership wanted to get money for service and they do not care for the customer at all. So having my truck serviced at Shamaley why not my Cadillac. The mechanics know about Cadillac’s as well as they do the Fords and I trust them to do the right thing when it comes to maintenance on my XT5.. More

Great service, didn't have an appointment and Audrey was able to squeeze me in for the services I needed. Highly recommend their service. able to squeeze me in for the services I needed. Highly recommend their service. More

Great service. Finished on time. Very helpful and explained everything before and after work was finished Finished on time. Very helpful and explained everything before and after work was finished More

POOR customer service. Absolutely NO sense of urgency in the service department. NO accountability whatsoever. POOR communication. Will not do business with again. Absolutely NO sense of urgency in the service department. NO accountability whatsoever. POOR communication. Will not do business with again. More

Ford always takes care of the issues I have with great service. I’ll always bring my vehicle to them. service. I’ll always bring my vehicle to them. More

I had great customer service. Done on time. Great work. Extremely satisfied. Would highly recommend. Done on time. Great work. Extremely satisfied. Would highly recommend. More

Representative very friendly and efficient. My vehicle maintenance was quick and well done, very professional. Thanks My vehicle maintenance was quick and well done, very professional. Thanks More

Had my oil changed and a recall fixed, Audrey in the service dept was great service dept was great More

Jessica Dominguez provides Excellent Service! Very informative & professional. Ms Dominguez is a huge asset for Shamaley Ford! Thank you Mike Franco Federika Franco Very informative & professional. Ms Dominguez is a huge asset for Shamaley Ford! Thank you Mike Franco Federika Franco More

Kasha was very great associate she help me very much. Thank you .Keep up the work you do. Thank you .Keep up the work you do. More