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Shamaley Ford - Service Center

El Paso, TX

4.8
696 Reviews

696 Reviews of Shamaley Ford - Service Center

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January 14, 2025

The team/employees at Shamaley Ford always provide great and quick service! Highly recommend Shamaley Ford. Thank you! More

by arodtx008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
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Jan 16, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

January 14, 2025

Kay was wonderful help! She got us exactly what we needed and did it quickly. We needed an extra service as well, and she explained what it was and why we needed it. I canno More

by barrett.jack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Jan 16, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Thanks for the recommendation, and have an amazing day!

January 11, 2025

Great customer service, Aaron wast swift with the process. Great Communication throughout the appointment. 10/10 Service More

by 99israelgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Jan 13, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Aaron! We do hope we can be of assistance in the future. Take care!

January 10, 2025

I received excellent friendly service on my vehicle I highly recommend Shamaley Ford. Alexis always provides excellent, caring service to us. More

by Marie Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis - Service Advisor
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Jan 11, 2025 -

Shamaley Ford responded

Hi Marie, we're happy to hear you had such a positive experience with Alexis! We hope you have a great day!

January 09, 2025

They have very friendly and courteous staff. Service appointments are easy to book, also minimal wait times. More

by Purpleberry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Service advisors are Knowledgeable easy to communicate with Quick and professional. I recommend this dealership. More

by henry13montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron wade
Report | Print
Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 08, 2025

Able to get an appointment next day. Friendly service and quick work. Thanks for the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Jan 10, 2025 -

Shamaley Ford responded

Hi Bob, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Great and friendly service fast and reliable use my coupon for the service for a great price More

by enrique2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas, Alberto Alarcon
Report | Print
Jan 10, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Service Adviser, Jake, was a total professional and very helpful with my car needs. Greatly appreciate his attention to detail. More

by cesgar66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 10, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2025

I had my wife's truck serviced and the truck was taken in at 8am and finshed at 10 am, Jake Chavez was the service representative, he was very professional, courteous and prompt! He did a great job👍 More

by raycanaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Jan 09, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

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