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Shamaley Ford
El Paso, TX
753 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 753 reviews
March 10, 2010
When we went to Shamaley Ford, we were looking for a new or used Ford big enough to transport our two English Bulldogs back and forth from El Paso to Colorado and still have room for luggage. Todd Roth, Ne or used Ford big enough to transport our two English Bulldogs back and forth from El Paso to Colorado and still have room for luggage. Todd Roth, New Car Manager and Jerry Jinkerson made sure we could search their inventory for all vechiles that fit our criteria. Not only did they offer us their inventory, but searched other dealers inventory to help us find the right vechile. Once we found the vehicle we liked, they let us keep and drive the vechile overnight. Everyone at Shamaley was friendly, courteous and helpful. They never rushed us to make a decision and didn't try to sell us something that we did not want. After we purchased the vehicle, we headed for Colorado for a real test drive. When we returned to El Paso, they promptly scheduled a maintenance appointment to install a remote start. While they had the vechile in the shop they provided us with a loner and Mike kept us updated as to the progress of the installation and a few minor adjustments. Todd Roth supervised the whole process and made it a very pleasurable car buying experience. More
by lss18atdr
Employees Worked With
Todd Roth, New Car Manager and Jerry jinkerson, Sales Consultant
March 03, 2010
Our experience with Shamaley Ford has been outstanding. Our experience with Shamaley Ford has been outstanding. Having arrived in the area in 2004 from the east coast, we had to establish a local set Our experience with Shamaley Ford has been outstanding. Having arrived in the area in 2004 from the east coast, we had to establish a local set of "go to" contacts. We were advised by an independent garage owner that Shamaley was the best for dealer service, such as Ford recalls. We used Shamaley and were satisfied with the work and pleased with their accommodations. Coming from the neighboring state, New Mexico, they thoughtfully provided loaner vehicles. In the summer of '09 we wanted to participate in the Cash-for-Clunkers program. Ours an '87 Econoline 250 was our first tow vehicle in our move west. Although running, it was time - as you see we keep our vehicles for the long haul. We are retired chemists and look for durability, technical advances, performance and service support. In an open search ranging from hybrids to trucks, we contacted many dealers. Todd Roth, new car manager, and Nancy Lovrenich on his team were the most responsive, informative, technically savy and patient. Our clunker turned into a 2010 Ford Fusion Hybrid. Todd told us about his new Fusion, his driving habits and car's response. Nancy programmed our car computer. No Flim-Flam. We recently experienced a recall to adjust the internal computer program. Again, the same excellent service and accommodations. We travel with two Chihuahuas. This time we forgot to transfer a small cooler with their food. When we arrived home, Nancy had already left a message of our "oops." They even care about our muts! More
by benjimca
Employees Worked With
Todd and Nancy (sales) and Mike (Service)
February 24, 2010
very friendly, they do try their best to get to where you want to be on a deal, not where they want you to be, I would recommend anyone to this dealership, I have already sent a friend down there and he clos want to be on a deal, not where they want you to be, I would recommend anyone to this dealership, I have already sent a friend down there and he closed a deal within hours. I am a hard sale,,, and they dealt with me,,, could they of done a little better,, maybe,,, but I did end up buying a 2010 F150 Lariat from them,,,,,,best ford dealer within a 300 mile radius of here. More
by scottmlascruces
Employees Worked With
Todd Roth
