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Shamaley Ford
El Paso, TX
763 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 763 reviews
July 19, 2017
Service excellent I would definitely recommend Shamaley Ford to friends and family. Gilberto Martinez was very helpful and answered all my questions. He was also very I would definitely recommend Shamaley Ford to friends and family. Gilberto Martinez was very helpful and answered all my questions. He was also very patient as I was trying to make up my mind on my purchase More
by Happy Customer
Employees Worked With
Gilberto Martinez
July 19, 2017
Customer Service was great as all employees made sure I was taken care of. I would definitely recommend this dealership to other people and refer them to Ernesto. was great as all employees made sure I was taken care of. I would definitely recommend this dealership to other people and refer them to Ernesto. More
by Roger
Employees Worked With
Ernesto
July 19, 2017
Great service Everything was more than i expect great custimer service i order my truck a couple of months ago and was delivered when They said it would. Everything was more than i expect great custimer service i order my truck a couple of months ago and was delivered when They said it would. More
by Jaime1
Employees Worked With
Karina gonzalez
July 18, 2017
Awesome service Marcy's excellent customer service help me feel that she had my best interest in mind. She explained line by line what was done. Thank you. Marcy's excellent customer service help me feel that she had my best interest in mind. She explained line by line what was done. Thank you. More
by Zil
Employees Worked With
Marcy
July 11, 2017
Went in for an oil change ended up being advised of recall Excellent service and was advised of all the things my car needed. Would recommend and will be returning in the future. Marcy was very helpful and wo Excellent service and was advised of all the things my car needed. Would recommend and will be returning in the future. Marcy was very helpful and would go back to her for assistance. More
by lporras1
Employees Worked With
Marcy
July 10, 2017
FORD FOCUS 150 We had bought a FORD vehicle with Willie Lechuga and his Customer service made us feel comfortable so we came back looking for him. Next vehicle for We had bought a FORD vehicle with Willie Lechuga and his Customer service made us feel comfortable so we came back looking for him. Next vehicle for one of my son's for sure you have my business. More
by Fluffu@Ace
Employees Worked With
Willie Lechuga
July 07, 2017
Fast service! Mr.Ivan Maldonado gave me great service and followed up on everything. He went above and beyond to help me. My truck was done in good time. I've just Mr.Ivan Maldonado gave me great service and followed up on everything. He went above and beyond to help me. My truck was done in good time. I've just had transmission replaced over one month ago and still came back for rear differential service. More
by jarriola
Employees Worked With
Ivan Maldonado
July 05, 2017
Great service Luis Alatorre was very exceptional in helping me find what I needed and wanted at the price that best suited me with the least amount of stress possib Luis Alatorre was very exceptional in helping me find what I needed and wanted at the price that best suited me with the least amount of stress possible. More
by Alonzo1
Employees Worked With
Luis Alatorre
July 04, 2017
Awesome Great, friendly service.The wait time was very short. I will definitely come again and recommend you to all my family and fiiends. Keep up the great Great, friendly service.The wait time was very short. I will definitely come again and recommend you to all my family and fiiends. Keep up the great work More
by Coco
Employees Worked With
Jerry Esmele
June 21, 2017
My time at shamaley Awesome service! Answered any questions I had word very well the employees that assisted me. Overall a great experience and I wouldn't go anywhere el Awesome service! Answered any questions I had word very well the employees that assisted me. Overall a great experience and I wouldn't go anywhere else. More
by Oso
Employees Worked With
Karina
