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Shamaley Ford
El Paso, TX
763 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 763 reviews
October 30, 2017
Great service and employees. The person that helped me was kind and helpful. He answered all my questions he was patient. He did a great job. and employees. The person that helped me was kind and helpful. He answered all my questions he was patient. He did a great job. More
by Otibat
Employees Worked With
Robert Gilliam
October 25, 2017
Routine Maintenance Service Advisor ( Alissa) was excellent !!!! She gave me good recommendations and also gave me special savings on most of my today’s services the tech Service Advisor ( Alissa) was excellent !!!! She gave me good recommendations and also gave me special savings on most of my today’s services the technicians needs to clean up all grease off doors,seats, and other interior or exterior objects they touch!!!! Very upsetting to get your vehicle back with grease on the interior and exterior of vehicle please wipe clean before returning my vehicle!!! I spent a lot of money in maintenance and keeping my vehicle clean so be courteous enough and return it to me the same way. Thanks More
by Patrick Tenneson
Employees Worked With
Alissa Alderman.
October 20, 2017
very fast service and person was very professional Person was very professional , knowledgeable and service was fast. Place is very organized clean and service personnel are there to greet you and help Person was very professional , knowledgeable and service was fast. Place is very organized clean and service personnel are there to greet you and help you. Thankyou. More
by tatany67
Employees Worked With
Jerry Esmel
October 07, 2017
Great Service Service Advisor Johnny did a great job explaining my vehicle needs & options. He was professional, knowledgeable and not overbearing. He had a great Service Advisor Johnny did a great job explaining my vehicle needs & options. He was professional, knowledgeable and not overbearing. He had a great attitude which made for a very pleasant experience at Shamaley Ford. Excellent service & Thank you! More
by Roman
Employees Worked With
13394 Johnny Angel Si
October 04, 2017
Xcelent service Exelent service , Mr . Willie Lechuga exelent costumer services, good certificade cars. Exelent cars I'm happy , answer all questions, friendly all Exelent service , Mr . Willie Lechuga exelent costumer services, good certificade cars. Exelent cars I'm happy , answer all questions, friendly all times, Thks thks thks More
by Pello
Employees Worked With
Willie Lechuga
September 29, 2017
Great customer service I called to make an appointment for a recall on my car. Jerry Esmele (Service Department) scheduled my car for service and everything was done quickly I called to make an appointment for a recall on my car. Jerry Esmele (Service Department) scheduled my car for service and everything was done quickly. More
by MrsLerma
Employees Worked With
Jerry Esmele
September 28, 2017
Great Customer Service @ Shamaley Ford Thanks for the fast and great service done to my F150, the advisor was very courteous and friendly I definitely recommend Shamaley Ford Service, for a Thanks for the fast and great service done to my F150, the advisor was very courteous and friendly I definitely recommend Shamaley Ford Service, for any automobile repair or schedule maintenance More
by LovemyFordLariat
Employees Worked With
Jesse Baird, D. Guerrero
September 25, 2017
Excellent service The dealership was helpful in getting the car in and out. The attendant was friendly and knowledgeable in regards to the service required. The price w The dealership was helpful in getting the car in and out. The attendant was friendly and knowledgeable in regards to the service required. The price was emreasonable. More
by Rose
Employees Worked With
Jeremy
September 19, 2017
If you need service at Shamley Ford, go to Alissa Alderman When my 2003 Ford Excursion broke down, I was in a pretty tight spot, being in a different city at a foreign dealership. I have to say the service man When my 2003 Ford Excursion broke down, I was in a pretty tight spot, being in a different city at a foreign dealership. I have to say the service manager was condescending and other reps were not helpful at all. However, I was fortunate to get Alissa. She went above and beyond to get my vehicle looked at and fully repaired, all while ensuring the warranty company held up their end. She kept me informed of everything that occurred during the process from start to finish. She is the only reason this review is 4 stars. More
by Techy1
Employees Worked With
Alissa Alderman
September 17, 2017
Great Customer Service My family and I are Ford car owners. A friend suggested I try Shamaley Ford. My experience with them was so great that I purchased two out of my five My family and I are Ford car owners. A friend suggested I try Shamaley Ford. My experience with them was so great that I purchased two out of my five Ford cars with them. I will continue to use them!! Their service department is friendly and also informs you of the time frame and cost prior to servicing your car. As you know not a lot of dealerships you give you that type of service. I highly recommend using Shamaley Ford! More
by BankerGirl
Employees Worked With
Manuel Hernandez
