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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
914 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 914 reviews

October 12, 2023

Fast efficient service. My Service Advisor, Alexis, was very pleasant, professional and kept me informed. More

by Laura
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Recommend Dealer
Yes
Employees Worked With
ALEXIS
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Oct 13, 2023 -

Shamaley Ford responded

It's great to hear that you had a fast and efficient service experience with Alexis as your Service Advisor. Our ultimate goal is your satisfaction! We look forward to your business with us again!

October 12, 2023

Everyone was very friendly and helpful. My advisor set up a lyft driver and was picked up within less than 5 minutes. My car was ready earlier than estimated. More

by Vana25cor
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Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 13, 2023 -

Shamaley Ford responded

It's wonderful to hear that everyone at Shamaley Ford was friendly and helpful, and that your advisor ensured a smooth experience, including setting up a Lyft ride. Getting your car back earlier than expected is always a pleasant surprise.Our ultimate goal is your satisfaction! We look forward to your business with us again!

October 12, 2023

Very efficient, kept me informed. I’ve had my vehicles serviced by Shamaly Ford for more than twenty years. I wouldn’t be going back if I wasn’t satisfied with their service departme More

by st
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Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 14, 2023 -

Shamaley Ford responded

It's wonderful to hear that Shamaly Ford's service department has provided you with efficient service and has kept you informed during your vehicle servicing. Your loyalty to us for more than twenty years is a testament to our consistent and satisfying service. Thanks for sharing your loyalty and satisfaction!

October 11, 2023

I would like to thank Charlie Hasssun and his service team for their hard word and exceptional service. More

by mark11silva
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Recommend Dealer
Yes
Employees Worked With
Jerry
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Oct 13, 2023 -

Shamaley Ford responded

You're very welcome! We're thrilled to hear that Charlie and our service team provided you with exceptional service. Your appreciation means a lot, and we'll be sure to pass on your thanks to them. We're here to help. Thank you for choosing us!

October 11, 2023

Service dept was professional and maintained good communication with the services required. Promptly made the repairs as needed and returned my vehicle back once they did their quality checks More

by hog1963
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Oct 12, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Always feel comfortable taking our vehicles to Shamaley. Miss the shoe shine guy, he's never around or he just happens to be out whenever I go. More

by Javier Marquez
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Recommend Dealer
Yes
Employees Worked With
JerryMyles
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Oct 11, 2023 -

Shamaley Ford responded

It's great to hear that you feel comfortable taking your vehicles to Shamaley Ford. It's unfortunate that the shoe shine guy seems to be elusive during your visits, but it's good to know that the overall experience is positive. Safe and smooth driving with your well-maintained vehicles!

October 10, 2023

My advisor was jose. Good customer service kept me posted on the status of my vehicle explained everything that was going. More

by rafael.munoz1512
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Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 11, 2023 -

Shamaley Ford responded

It's wonderful to hear that Jose provided you with good customer service as your advisor. Keeping you informed about the status of your vehicle and explaining everything that was going on is a sign of professionalism and attentiveness. Safe and enjoyable driving with your well-maintained vehicle!

October 08, 2023

Arron Vance with Shamaley Ford is the best service advisor I have dealt with in the El Paso Ford dealers!! He is considerate and cares about his customers, Great Job Arron , as long as he works there More

by Richard
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Recommend Dealer
Yes
Employees Worked With
Arron Vance
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Oct 10, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Arron provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Great service. Thank you. Great price. Quick return time. They even got me a Lyft to pick me up. Thanks again. More

by elchuco30
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Recommend Dealer
Yes
Employees Worked With
Aaron from service department
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Oct 10, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Service adviser Marco Antonio P was very courteous and attentive. The service was completed in a timely manner and the waiting area was very comfortable. More

by Placenciaeddie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marco Antonio P
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Oct 10, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Marco provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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