Shamaley Ford
El Paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 668 reviews
Great service! I am confident that when I take my car in my car is in good hands. Everyone is professional and they treat me well. They did a great job on my expedit I am confident that when I take my car in my car is in good hands. Everyone is professional and they treat me well. They did a great job on my expedition. More
Perfect Everyone is so friendly, and grest service too thr salesman and also finance. Everyone in general will go that extra mile to help you out Everyone is so friendly, and grest service too thr salesman and also finance. Everyone in general will go that extra mile to help you out More
Excelente Estoy muy contento por el trato amable que recivi de todo el personal y lo recomendaría a todos mis amigos y voy a regresar varias Estoy muy contento por el trato amable que recivi de todo el personal y lo recomendaría a todos mis amigos y voy a regresar varias More
awesome, great My service tech was great and very knowledgeable in all the products you guys sell she also recommended me different things that my car was needed and My service tech was great and very knowledgeable in all the products you guys sell she also recommended me different things that my car was needed and it was a great experience you guys should get more service advisor like her. More
Help from all departments!! Josh V. Helped me tremendously with my online search. He lead me to Tony Hernandez who was amazing and patient . Financed with Rocio who so kind and i Josh V. Helped me tremendously with my online search. He lead me to Tony Hernandez who was amazing and patient . Financed with Rocio who so kind and informative. And at the end I was Introduced to Manny Hernandez for my future service needs. It's great to see everyone work as a team!! More
Taking Advantage and False Assumptions. I went in knowing i wanted to buy a ford mustang , i came out with a ford mustang, i was told I was approved 3 weeks pass by and it turns i wasn't ap I went in knowing i wanted to buy a ford mustang , i came out with a ford mustang, i was told I was approved 3 weeks pass by and it turns i wasn't approved and according the contract i was to return the mustang, but at the same time the dealership was to return my trade in vehicle, then boom my trade in vehicle has disappeared, it was sold even tho the finance had gone through, i went trying to search for help and everyone i have spoken with has been rude and unreasonable, i have been without my vehicle and as a soldier i have had difficulty doing my duties. The finance team saw a 20 your old soldier tried taking advantage and now i am paying the price. They have their vehicle back and i dont have mine... More
Great experience I was greeted by Deanna, which was something new, I think this is a great improvement from previous visits the customer service back there was lacking I was greeted by Deanna, which was something new, I think this is a great improvement from previous visits the customer service back there was lacking More
Awesome people to deal with. Highly recommended Went to by a new truck and had a great experience. Nice people to work with. Good financing and knowledge of the truck. Would work with them again. Went to by a new truck and had a great experience. Nice people to work with. Good financing and knowledge of the truck. Would work with them again. More
Awesome and fun experience This place had great customer service, the people that helped me were friendly people and did there best to give me a good deal, and this was a very c This place had great customer service, the people that helped me were friendly people and did there best to give me a good deal, and this was a very clean dealer. More
Great Service Great customer service and follow up. Employee was responsive and followed up in a timely manner. She was also very courteous and not too pushy. Great customer service and follow up. Employee was responsive and followed up in a timely manner. She was also very courteous and not too pushy. More