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Shamaley Ford
El Paso, TX
691 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 691 reviews
September 06, 2017
Good job Jerry Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as well too More
by Aaron313
Employees Worked With
Jerry
September 01, 2017
Like family! I was greeted since I arrived and well taken care of the whole time I was at the dealership and through out the buying process. Sales associate and ma I was greeted since I arrived and well taken care of the whole time I was at the dealership and through out the buying process. Sales associate and manager were very helpful and knowledgeable about the vehicles and the financial part of the deal. They made me feel like family and will refer all my friends and family to Shamaley ford for any of their vehicle needs. More
by Elirey05
Employees Worked With
Jerry Gandarilla , Tony Hernandez
August 28, 2017
Service The service and customer service is great Manny Hernandez is pleasant employee. The lady at the register was very helpful and courteous made the trans The service and customer service is great Manny Hernandez is pleasant employee. The lady at the register was very helpful and courteous made the transaction quick and easy More
by Guera
Employees Worked With
Manny hernandez
August 28, 2017
Transmission Problems Mr Jeromy Booker made my week journey with my car a very comfortable experience. Keept me updated by text on the progress of fixing my car. It too Mr Jeromy Booker made my week journey with my car a very comfortable experience. Keept me updated by text on the progress of fixing my car. It took a while for the mechanics to finally diagnose the issue since they had several cars ahead of mine about 4 days to hear what the diagnoses was (that was a little frustrating). But after that Jeromy began his paperwork on a rental and getting the car fixed. More
by Alphaandomega18@hotmail.com
Employees Worked With
Jeromy Booker
August 28, 2017
Great Johnny was excellent. The fact they have texting as an option as a form of communication saves the hassel of playing phone tag. I am definitely going Johnny was excellent. The fact they have texting as an option as a form of communication saves the hassel of playing phone tag. I am definitely going back the next time I need my car serviced More
by Onebadcliche
Employees Worked With
Johnny
August 24, 2017
Oil changev I would not recommend the dealership because of the sale mans they are the worst and the people from finance but my visit was to do oil change and the I would not recommend the dealership because of the sale mans they are the worst and the people from finance but my visit was to do oil change and the people from the service department were really helpful the person that helped me was jesse he was great great customer service skill very helpful More
by Servando01
Employees Worked With
Jesee
August 22, 2017
Jermey Service Agent Jermey is a fantastic service agent for Casa Ford. Jermey showed compassion and understanding for the issues I was presenting with my vehicle. Outstan Jermey is a fantastic service agent for Casa Ford. Jermey showed compassion and understanding for the issues I was presenting with my vehicle. Outstanding employee! More
by Cruz Payan
Employees Worked With
Jermey
August 19, 2017
Great service Went for an oil change. Service advisor Manny Saenz was friendly and professional. Was an in and out in less than 1 hour. Popcorn was delicious. Went for an oil change. Service advisor Manny Saenz was friendly and professional. Was an in and out in less than 1 hour. Popcorn was delicious. More
by Eduardo Torres
Employees Worked With
Manny Saenz
August 16, 2017
Great customer service. Service advisors were very helpful and friendly. Great experience. Have been a Shamaley customer for thw past 5 years. Have had. O issues and turn aro Service advisors were very helpful and friendly. Great experience. Have been a Shamaley customer for thw past 5 years. Have had. O issues and turn around is quick. More
by Diazsaljr
Employees Worked With
Jerry
August 15, 2017
Satisfied, very friend salesman. Above and beyond he went. Efrain Lopez went above and beyond to satisfy and meet our expectations in buying a new vehicle. He even bought us lunch, no salesman has ever done to Efrain Lopez went above and beyond to satisfy and meet our expectations in buying a new vehicle. He even bought us lunch, no salesman has ever done to us before! Very friendly and courteous! I will actually keep in touch with him because I see him as a friend now !! More
by Lopes123
Employees Worked With
Efrain Lopez
