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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
753 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 753 reviews

June 10, 2023

Very good service super helpful and super friendly. . thank you for everything I will be back for sure More

by jerry.federico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jun 16, 2023 -

Shamaley Ford responded

Jerry, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2023

Jose was my service advisor, very helpful and knowledgeable person. The service here is top notch More

by Hazinsayed3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 16, 2023 -

Shamaley Ford responded

Thank you for your kind words for Jose, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 10, 2023

Excellent service - even though it was a older model Ford, the service personnel was very helpful and the time it took for the work to be done was real acceptable - thanks More

by laloford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Jun 16, 2023 -

Shamaley Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford.

June 09, 2023

Set up appointment online for 8:30 was greeted and Andres crated great customer service More

by juancama1960
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Enrique and Andres
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Jun 15, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

Jerry and the service team here was amazing. Definitely would recommend to anyone for service on their Ford vehicle. More

by justin guerrero
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry Myles
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Jun 09, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2023

Great customer service. Made sure that every detail was addressed. Fantastic dealership with an excellent staff. More

by robholguin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sall Hernandez
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Jun 08, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Shamaly Ford has an outstanding service department. The service advisor provided updates on additional services needed on my vehicle. More

by Luis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Gahan
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Jun 09, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

The customer service at SHAMALEY Ford is great. The service advisor was attentive to my concerns and respectful. More

by Robo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Gahan
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Jun 05, 2023 -

Shamaley Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 14, 2023

Excellent service and customer attention. I had my car serviced here in March of 2023. Jeff Scott went beyond his duties and my car was ready before the time promised. I owed some money and t More

by tallwoman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
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May 02, 2023 -

Shamaley Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 12, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 27, 2022

To hoom it may Consern :Service Adviser 43335 Jeff Scott G Is a Great Adviser to Work With He Did a Good job Helping me with My 2017 ford f150 I was very Setisfi with Experience on his Work!! Give th More

by Albert Trujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott G 43335
Report | Print
Oct 31, 2022 -

Shamaley Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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