Shamaley Ford
El Paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Xcelent service Exelent service , Mr . Willie Lechuga exelent costumer services, good certificade cars. Exelent cars I'm happy , answer all questions, friendly all Exelent service , Mr . Willie Lechuga exelent costumer services, good certificade cars. Exelent cars I'm happy , answer all questions, friendly all times, Thks thks thks More
Great customer service I called to make an appointment for a recall on my car. Jerry Esmele (Service Department) scheduled my car for service and everything was done quickly I called to make an appointment for a recall on my car. Jerry Esmele (Service Department) scheduled my car for service and everything was done quickly. More
Great Customer Service @ Shamaley Ford Thanks for the fast and great service done to my F150, the advisor was very courteous and friendly I definitely recommend Shamaley Ford Service, for a Thanks for the fast and great service done to my F150, the advisor was very courteous and friendly I definitely recommend Shamaley Ford Service, for any automobile repair or schedule maintenance More
Excellent service The dealership was helpful in getting the car in and out. The attendant was friendly and knowledgeable in regards to the service required. The price w The dealership was helpful in getting the car in and out. The attendant was friendly and knowledgeable in regards to the service required. The price was emreasonable. More
If you need service at Shamley Ford, go to Alissa Alderman When my 2003 Ford Excursion broke down, I was in a pretty tight spot, being in a different city at a foreign dealership. I have to say the service man When my 2003 Ford Excursion broke down, I was in a pretty tight spot, being in a different city at a foreign dealership. I have to say the service manager was condescending and other reps were not helpful at all. However, I was fortunate to get Alissa. She went above and beyond to get my vehicle looked at and fully repaired, all while ensuring the warranty company held up their end. She kept me informed of everything that occurred during the process from start to finish. She is the only reason this review is 4 stars. More
Great Customer Service My family and I are Ford car owners. A friend suggested I try Shamaley Ford. My experience with them was so great that I purchased two out of my five My family and I are Ford car owners. A friend suggested I try Shamaley Ford. My experience with them was so great that I purchased two out of my five Ford cars with them. I will continue to use them!! Their service department is friendly and also informs you of the time frame and cost prior to servicing your car. As you know not a lot of dealerships you give you that type of service. I highly recommend using Shamaley Ford! More
Great services! Salesperson attended us with great service and respect helped accommodate and make sure we left with the vehicle we wanted and were satisfied! Also fe Salesperson attended us with great service and respect helped accommodate and make sure we left with the vehicle we wanted and were satisfied! Also felt right at home in feeling we were being attended to. Also know we will be returning when we are ready for a new purchase! More
Over the top customers service. I came in today due to I needed a oil change, it's my first time using the dealership service for such task, however you provided great services, I I came in today due to I needed a oil change, it's my first time using the dealership service for such task, however you provided great services, I didn't schedule any appointment but the time it took for servising my 2013 Fuision was great. More
Good job Jerry Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as well too More
Like family! I was greeted since I arrived and well taken care of the whole time I was at the dealership and through out the buying process. Sales associate and ma I was greeted since I arrived and well taken care of the whole time I was at the dealership and through out the buying process. Sales associate and manager were very helpful and knowledgeable about the vehicles and the financial part of the deal. They made me feel like family and will refer all my friends and family to Shamaley ford for any of their vehicle needs. More