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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
754 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 754 reviews

July 27, 2023

I work for Spartan Energy Services. Our company relies on companies like Shamaley Ford to get fast, friendly service to keep our fleet going. Jesus Rosales has been outstanding keeping More

by jherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Rosales
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Jul 30, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2023

Wonderful customer service, I have purchased three vehicles from Victor Munoz, and will continue to buy from Shamaley Ford because of him. More

by Drtcsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muñoz Sr, Victor
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Jul 31, 2023 -

Shamaley Ford responded

We're happy you found our staff to be so supportive during your experience here at Shamaley Ford.

July 22, 2023

Andres was very courteous and attentive. I got my car back in good time. And my car got washed. More

by olivasandres
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Andres
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Sep 01, 2023 -

Shamaley Ford responded

Thank you for acknowledging Andres for his professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

July 21, 2023

They are very helpful a treat you good. Enjoy going there they will always take of our cars More

by Margaretkirtley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Aug 03, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2023

Staff was extremely professional and very fast. I have only good things to say. They took care of us really well and explained everything perfectly. More

by aniiarleth
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
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Jul 29, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 20, 2023

Very happy with the work done. I was notified of what my car needed and happy with the time it took. More

by Vicky
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marco
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Jul 29, 2023 -

Shamaley Ford responded

Thank you for being our customer, we appreciate your kind words!

July 18, 2023

Awesome customer service. Audrey did such a great communication job. Audrey did exceed my expectations since receiving my truck and having everything ready for my to pick my t More

by Tcalde
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Audrey
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Jul 24, 2023 -

Shamaley Ford responded

Thank you for your kind words for Audrey, we appreciate it!

July 17, 2023

Had to wait 2hrs for an oil change and to top it off car came out with an check engine light on. More

by poncenator1987.mp28
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
N/A
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July 15, 2023

Great service. They explained everything and cleared extra services with me before completing them. I will be a repeat customer. More

by mjolnir3286
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Altamirano Andres
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Jul 19, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

My salesman, Victor Muñoz, was very knowledgeable, attentive and professional. I did not feel any pressure as I have in the past while purchasing a vehicle. Instead, I was helped from the minute I arr More

by Julio Monarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Muñoz Jr., George(Finance)
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Aug 15, 2023 -

Shamaley Ford responded

Congratulations on your new Truck! Your satisfaction is our ultimate goal and we are pleased to hear that Victor Munoz and George were able to provide you with an exceptional sales experience! Thank you for the recommendation. We appreciate your business and look forward to the opportunity to assist you again in the future.

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