Shamaley Ford

All was great, Lerenzo and Charlie really went out of their way to service my truck! Excellent! their way to service my truck! Excellent! More

Had an apt for service. Told its a 3 hr wait because they got inundated with apts. If you cant handle the apts change the number of apts available got inundated with apts. If you cant handle the apts change the number of apts available More

Made an appointment, went there, no customers around, no one would help. Finally helped and he said it would be 3 days before looked at! What the point of making an appointment. The service department sucks one would help. Finally helped and he said it would be 3 days before looked at! What the point of making an appointment. The service department sucks! I asked if they could give a date and time to look at my truck he said no. More

Rude service advisors that are not knowledgeable enough to quote correct pricing or detailed enough to do what you request. When confronting these "advisors" expect sharp and snarky replies with added pet to quote correct pricing or detailed enough to do what you request. When confronting these "advisors" expect sharp and snarky replies with added pet names like "boss" to add finishing touches on their masterpiece of poor customer service. More

Amazing service performed by Javier, had my vehicle in and out quickly without any problems! He was knowledgeable with the service he was doing and was able to explain everything to me. 10/10 and out quickly without any problems! He was knowledgeable with the service he was doing and was able to explain everything to me. 10/10 More

On July 23rd at approximately 4:30pm Raul Garcia from service department is the most rude individual who treats customers very disrespectful terrible service he!! service department is the most rude individual who treats customers very disrespectful terrible service he!! More

Great location, great service. No complaints. Drove by and a Ford F-150 caught my attention. Decided to give it a try and go for a test drive. From the moment I pulled up, I was greeted and offer Drove by and a Ford F-150 caught my attention. Decided to give it a try and go for a test drive. From the moment I pulled up, I was greeted and offered some cold water. Super plus given how hot it is out. Staff was friendly and ready to help. Everybody maintains distance and is wearing a mask. Considering buying the truck! Wish me luck! More

Great service. Great price. Friendly staff. Went in for oil change and tire rotation and got a full report on my car. Exactly what I needed. oil change and tire rotation and got a full report on my car. Exactly what I needed. More

I would Like to Thank Esther she approached me while in my Truck she was very polite and smiling !! Her name should have been named giggles!! In 3 hours my truck was service which wasn’t bad knowing I was my Truck she was very polite and smiling !! Her name should have been named giggles!! In 3 hours my truck was service which wasn’t bad knowing I was like the 15 vehicle in Line an not to mention that Esther walk me to the waiting room an also let me know that they even had a theater if I wanted to see a movie an also offered me hot an cold beverages I would say she went over an beyond to let me know where everything was at including restrooms an didn’t rush thru everything!! An also said if I needed anything just txt her !! Thank you Esther for the wonderful experience again!! More