Back

Shamaley Ford

El Paso, TX

4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 692 reviews

July 04, 2023

I scheduled my Ford maintenance online it was fast and easy. Our service advisor was friendly, kind and professional. Thank you Shamaley Ford for your excellent service commitment. More

by seek845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Gahan
Aug 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 03, 2023

Very professional and took immediate car of my vehicle with no appointment for a service. Ensured there were no recalls and complied with my request of certain additional items I wanted checked. More

by Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Antonio P.
Aug 03, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 03, 2023

Shamaley ford services was fast and on point. they didn't sale me anything that I didn't need. My service advisor was a true professional at her job. More

by bigherb.ha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service advisor
Aug 03, 2023 -

Shamaley Ford responded

At Shamaley Ford, we are very pleased to hear that our service team was able to provide you with an enjoyable service experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

July 02, 2023

Excellent service from beginning to end. Greater Jose updated me on everything for my Bronco. More

by yapa82.sl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 04, 2023 -

Shamaley Ford responded

We are very happy to have provided you with such a positive experience!

July 01, 2023

Very, clean and staff very professional. Marco was extremely helpful and kept in communication with about status of my car. Great job More

by Gilbert_nevarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Jul 04, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Excellent job my vehicle was fix te first time all my concerns were addressed my truck was clean berry good experience thank you shamaley ford, More

by JOSE RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron wade
Aug 02, 2023 -

Shamaley Ford responded

Hi Jose, Thank you for the Five-Star review and for choosing Shamaley Ford! We're happy to have provided you with excellent service and that our service team could address your concerns. We look forward to serving you again.

June 30, 2023

Alexis service advisor very professional. Excellent customer service and highly recommend him for your auto service needs. More

by Dcaro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 13, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Great service, fair prices, and professional customer service every time! Our go to vehicle service spot! More

by lopezusaf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 01, 2023 -

Shamaley Ford responded

Thank you so much for the positive review!

June 25, 2023

Not convenient for service on walk in basis. Turned away once, almost a second time. More

by Gilbert.Ramirez812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 05, 2023 -

Shamaley Ford responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Sasha Martinez Customer Relations Director smartinez@group1auto.com

June 25, 2023

The people at Shamaley Ford are polite. I arrived @ 6:30 Monday morning. The gentleman who spoke to me was polite and customer oriented. Told my is going to be ready about hour and 30 minute More

by herimendoza52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 27, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
54
...