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Shamaley Ford

El Paso, TX

4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

July 11, 2023

Dealership provides excellent service, very pleased as a customer. Friendly and helpful staff, excellent location. More

by Sebas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry Myles & Miguel Casillas
Jul 25, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 11, 2023

Alexis Holguin was great! He came to greet me and check me in within minutes of my arrival. He answered all my questions without me feeling rushed. He made sure that he and More

by dmharris1964
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Aug 09, 2023 -

Shamaley Ford responded

Thank you so much for your kind words! We are thrilled to hear that you are pleased with the service provided by Alexis Holguin and our service staff and it will always be our pleasure to service your vehicle. Know that we value your patronage and thank you for your Five-Star review. Shamaley Ford will look forward to providing you with exceptional service in the future.

July 10, 2023

Great service and attention to my needs special thanks to Audrey Herrera, she will be a great asset to your company. More

by henry.delarosa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Audrey Herrera
Aug 03, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 08, 2023

JERRY E. Is the best advisor at Shamaley! Recommend to go see him for anything you need. More

by mon3que915
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry E
Jul 28, 2023 -

Shamaley Ford responded

We're happy you found our staff to be so supportive during your experience here at Shamaley Ford.

Jul 28, 2023 -

mon3que915 responded

:)

July 07, 2023

Service department is slow no one will help you once arrival’s poor service waiting ? More

by Edgar.alomari
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Recommend Dealer
No
Employees Worked With
Not sure
July 07, 2023

Scheduled my first maintenance service and had a good experience. I was informed on additional services that need attention the video of the inspection was good for the customer to see what is being chec More

by BroncoBlue
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Audrey Herrera
Aug 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 06, 2023

The service I received was great at Shamaley. They kept me informed every step of the way and the vehicle was delivered just as promised! Would definitely buy another vehicle from them! More

by luap31313
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Aug 03, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 06, 2023

Quick fast service from beginning to finish, handled everything with out a problem, thank you More

by aohara2130
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jerry and Miguel
Jul 25, 2023 -

Shamaley Ford responded

We are thrilled that you had a pleasant service visit!

July 06, 2023

Great customer service, Tony and George were excellent to deal with. Definitely recommend them for your next purchase More

by rj.torres019
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Recommend Dealer
Yes
Employees Worked With
Tony Saldana George Olmos
Jul 11, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 04, 2023

Our sales consultant, Jorge Salmon, was extremely knowledgeable on all Ford products. He made our experience extremely unique! Very friendly and professional! More

by erivas3075
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jorge Salmon
Aug 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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