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Shamaley Ford
El Paso, TX
754 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 754 reviews
September 19, 2023
Consistent, satisfactory customer service from this dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with deliver dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with delivering exceptional customer service. I have seen lots of good changes at the service department . Today, I received a text and email to review and approve additional recommended car service , with a follow up call which I appreciated. I especially, appreciate transport to and from when I left the car to service. I noticed everyone works as a team to triage the cars to prevent backup of cars waiting to be serviced . I would highly recommend taking your cars to be serviced there. More
by dtlucero
Employees Worked With
Educardo ( Eddie) Ruelas , Service Advisor
September 13, 2023
Was overall a very positive experience. I was a ford tech for 30 years. Shamaley ford made it comfortable and easy to do business with them. Would recommend to anyone looking for a new for I was a ford tech for 30 years. Shamaley ford made it comfortable and easy to do business with them. Would recommend to anyone looking for a new ford to give them their business More
by rugbyjoe9999
Employees Worked With
Jr and Abraham and George great team
September 12, 2023
The associate who helped with my service was proactive and very responsive when I asked questions. He even stayed a little later in order to allow me to pick up my vehicle. and very responsive when I asked questions. He even stayed a little later in order to allow me to pick up my vehicle. More
by thomasallenfolden
Employees Worked With
Daniel
September 10, 2023
Customer service was great. The only problem I have a part that is missing for my safety. The module will not be in till further notice they can give me a date so I don’t when i The only problem I have a part that is missing for my safety. The module will not be in till further notice they can give me a date so I don’t when it will be month two months, three months, that is poor service on Ford More
by filbert Candelaria
Employees Worked With
Marcos poras
September 06, 2023
Very professional and reaponsivle. Comunicative with customers. Took care of my vehicle with now issues and in a timely manner. Five stars dealer Comunicative with customers. Took care of my vehicle with now issues and in a timely manner. Five stars dealer More
by alanbh
Employees Worked With
Alexis
September 06, 2023
Customer service was great. I was able to get my vehicle serviced in a timely manner. My service advisor, Jerrymyles is the absolute BEST. He always provides service with a s I was able to get my vehicle serviced in a timely manner. My service advisor, Jerrymyles is the absolute BEST. He always provides service with a smile More
by washinc04
Employees Worked With
Jerrymyles
