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Shamaley Ford
El Paso, TX
692 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 692 reviews
July 31, 2023
Great job to the staff at Shamaley , but most important Jose for getting me out in an hour, after completing the works and replacing my air filters. Jose for getting me out in an hour, after completing the works and replacing my air filters. More
by Fgvillescas
Employees Worked With
Jose Pablo Vall, service advisor
July 28, 2023
Quick service, repairs completed well under quoted amount of time, was willing to discuss possible causes of malfunction prior to diagnosis, text communication was helpful, washed vehicle prior to return. of time, was willing to discuss possible causes of malfunction prior to diagnosis, text communication was helpful, washed vehicle prior to return. More
by schinder
Employees Worked With
Cali, Daniel
July 27, 2023
Had a sensor replaced, a 3 hour job took them 8 days , left me without transportation and no loaner to boot. Had medical appt that couldn’t be changed. But dealership did not care, I had this V part repl left me without transportation and no loaner to boot. Had medical appt that couldn’t be changed. But dealership did not care, I had this V part replaced once when it was recalled, I took it to a dealership in KY an was in an out in 2 1/2 hours, did not have to leave my car there for days. Definitely won’t be going here again. More
by Pete
Employees Worked With
Arron
July 27, 2023
Was very pleased with appointment. Very smooth, quick and courteous customer service. Showed up to appointment and was attended to quickly Very smooth, quick and courteous customer service. Showed up to appointment and was attended to quickly More
by paulpalma2004
Employees Worked With
Andre
July 27, 2023
I work for Spartan Energy Services. Our company relies on companies like Shamaley Ford to get fast, friendly service to keep our fleet going. Jesus Rosales has been outstanding keeping Our company relies on companies like Shamaley Ford to get fast, friendly service to keep our fleet going. Jesus Rosales has been outstanding keeping that service. Always willing to help, always keeping us updated on the vehicles status. Will most certainly recommend Shamaley Ford and we will definitely continue to come back and do business here in the near future. Thanks again Mr. Rosales! More
by jherrera
Employees Worked With
Jesús Rosales
