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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
905 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 905 reviews

March 06, 2024

Friendly compassionate knowledgeable quick thorough awesome customer service great recommended dependable guidance personal confidence amazing More

by Terry Preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie H., Aaron W
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Mar 08, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience! We're delighted to hear that you found our team to be friendly, compassionate, knowledgeable, quick, and thorough and that you received awesome customer service. Recommendations and personal confidence are valued aspects of our service, and we appreciate your kind words. We're here to assist you!

Mar 08, 2024 -

Terry Preciado responded

We've been buying our vehicles from Shamaley for years. Our kids buy their vehicle's here also. Now we're bringing our grandkids to get their first vehicles here. We've always been treated so well.

March 05, 2024

Chuy was very helpful! Although it was busy many staff members said hi and made sure I was taken care of. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Mar 08, 2024 -

Shamaley Ford responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Chuy provided helpful assistance and that our staff ensured you felt well taken care of, even during busy times. We appreciate your feedback and look forward to serving you again in the future!

March 05, 2024

Great customer service from Jose Carillo,he takes the time to explain and give suggestions for new repairs and services specials of the month. More

by Victor Baca
Recommend Dealer
Yes
Employees Worked With
Jose Carillo
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Mar 08, 2024 -

Shamaley Ford responded

We're delighted to hear about the great customer service provided by Jose! It's wonderful that he takes the time to explain and offer suggestions for new repairs and service specials. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing our dealership, and we look forward to serving you again in the future!

March 04, 2024

Attentive, quick service. Jose my consultant answered all my questions and was very knowledgeable. They have a great waiting area. More

by pramos525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 08, 2024 -

Shamaley Ford responded

We're glad to hear that you received attentive and quick service from Jose, your consultant. It's fantastic that he answered all your questions and showcased great knowledge. Additionally, we're pleased to know that you found the waiting area to be great. Thank you for choosing us, and we look forward to providing excellent service for your vehicle in the future!

March 02, 2024

I made an appointment and the services were done correctly and on the time given at time of service. More

by Boycows3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Mar 07, 2024 -

Shamaley Ford responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that your appointment went smoothly, and our team provided the services you needed in a timely manner. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

My experience at this dealership was great. I have no complaints about it. Everyone was very helpful. More

by Cruiz9739
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
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Mar 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

Joe Mena provided an excellent service, explaining every detail about the service it was given to my suv. More

by Advari2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE MENA
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Mar 03, 2024 -

Shamaley Ford responded

We're pleased to hear that Joe provided you with excellent service, taking the time to explain every detail about the service given to your SUV. We appreciate your business and look forward to serving you again in the future.

February 28, 2024

Jose was thorough in providing detailed information about what was done to the car and what was needed More

by accord3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 02, 2024 -

Shamaley Ford responded

It's great to hear that Jose provided thorough and detailed information about the work done on your car and any additional needs. Clear communication is crucial in ensuring that customers are well-informed about their vehicle's condition. Thank you for choosing our services, and we look forward to serving you again in the future! Safe travels!

February 27, 2024

Good service,kept me informed at all time. Didn't work on any part of my technical until I was notified. Returned in a timely matter. More

by garcia5851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 28, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Took my 23 Bronco Sport in for its first oil change and was able to get squeezed in for an earlier date. Plus they were going to install some parts I ordered online. Dropped off my car Saturday afternoon More

by mariotboy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 29, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience with the Bronco Sport's first oil change! It's great to hear that we accommodated an earlier date and handled the service and part installations superbly. Your recommendation is appreciated. Safe travels in your Bronco Sport, and we look forward to serving you again in the future!

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