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Shamaley Ford

El Paso, TX

4.8
726 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 726 reviews

November 17, 2024

I like the service, I always go when I need service on my vehicle. I always have a Ford. More

by Hugo Ronquillo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose
Nov 19, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2024

Great service and great people. Always considerate, honest and treat the customer with respect. Top notch employees. More

by BP
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Kirtley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

They are very courteous. They give your vehicle a thorough inspection and provide feedback immediately. They give you updates and price estimates. Lastly, they are efficient More

by amanda
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Nov 18, 2024 -

Shamaley Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 16, 2024

Friendly service rep. with fast service tech. Waiting room was pleasant. Highly recommend dealership to anyone. More

by lfrias915
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Shamaley Ford responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

November 15, 2024

Great customer service fast and easy on our new vehicle purchase. Pay Daniel Burciaga a visit on your next vehicle purchase. More

by Gpuentes4157
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burclaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Kirtley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Great, professional and great timing. Great customer service and really knowledgeable. Very pleased with the work they do every time. More

by Rlopez0408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Jeffrey.
Nov 18, 2024 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Dealership is great. They handle the recalls and warranty work well. Nice, professional, quick. Just a shame the quality of the vehicle is poor and requires frequent repa More

by Vp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 18, 2024 -

Shamaley Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Since I arrived they were really helpful and friendly. I was in and out with no hastle. More

by Barrientos
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

My second vehicle purchase from this location. I explored many other local and nonlocal dealer options. I came back to Shamaley and am completely satisfied and happy with this new ride! More

by NoFear62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Olmos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Perfect , excellent costumer service , we received a very good response from all the personal there More

by Anniluladif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Olmos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwinn Ceja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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