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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.9
788 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 788 reviews

January 09, 2025

Service advisors are Knowledgeable easy to communicate with Quick and professional. I recommend this dealership. More

by henry13montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron wade
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Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 08, 2025

Able to get an appointment next day. Friendly service and quick work. Thanks for the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Jan 10, 2025 -

Shamaley Ford responded

Hi Bob, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Great and friendly service fast and reliable use my coupon for the service for a great price More

by enrique2268
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas, Alberto Alarcon
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Jan 10, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Service Adviser, Jake, was a total professional and very helpful with my car needs. Greatly appreciate his attention to detail. More

by cesgar66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 10, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2025

I had my wife's truck serviced and the truck was taken in at 8am and finshed at 10 am, Jake Chavez was the service representative, he was very professional, courteous and prompt! He did a great job👍 More

by raycanaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Jan 09, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

January 05, 2025

Was amazed at how many vehicles were on the lot. Good selection and everyone was kind and courteous. More

by precious2_25
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nathan Howard. Salesman. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ , Todd Roth, Jorge Luna
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Jan 06, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

As always great customer service! Alexis is a really helpful and friendly person who takes care of all my concerns with my truck! Thank you to everyone that helped this process. More

by irenetaz54
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Jan 05, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Always fast and super service, friendly people also reasonable price for the work performed on my vehicle More

by Rafa8280@icloud.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kay, Sal Hernandez
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Jan 06, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Excellent service, our salesman Carlos went above and beyond. He understood my end of year dilemma and did what he could to get us the right truck at the right price. More

by allujan68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Carranza
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Jan 06, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Carlos! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Went in for an oil change. Had an appointment for 1:15 and the car was finished by 3:30. As a customer that is unacceptable. In another occasion went in for an oil change with More

by mouser87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Report | Print
Jan 04, 2025 -

Shamaley Ford responded

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (915) 591-8600 so we can work towards a resolution. We look forward to hearing from you.

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