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Shamaley Ford
El Paso, TX
883 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 883 reviews
March 15, 2025
Our service rep was awesome. Keep us update and informed the whole time. No surprises. Love SHAMALEY. Great service and customer care Keep us update and informed the whole time. No surprises. Love SHAMALEY. Great service and customer care More
by luisnavedo1
Employees Worked With
Joe Mena service department
March 15, 2025
Great customer service, very helpful and the valet program is awesome, I dont have to worry anymore about having to wait around in the dealership for my vehicle service program is awesome, I dont have to worry anymore about having to wait around in the dealership for my vehicle service More
by Sophie07077
Employees Worked With
Mario
March 14, 2025
One time that I took My car to Shamaley a new worker charge me 1300. And Nobody can tell me me why do much the Service Advisor went on vacation. Somebody called my Daughter to pay and pick up the car charge me 1300. And Nobody can tell me me why do much the Service Advisor went on vacation. Somebody called my Daughter to pay and pick up the car More
by Hugo R Troncoso
Employees Worked With
Jesús Rosales
March 13, 2025
Customer service was top notch. Jerry Myles my service director made sure I was well taken care of. I would highly recommend Shamaley’s service department . Thanks H Jerry Myles my service director made sure I was well taken care of. I would highly recommend Shamaley’s service department . Thanks H More
by washinc04
Employees Worked With
Jerry Myles
March 13, 2025
Alexis was more helpful than I ever could have expected, or asked for, while my vehicle was in the shop. I received timely updates and felt like I had an ally while I was dealing with the extended car warra or asked for, while my vehicle was in the shop. I received timely updates and felt like I had an ally while I was dealing with the extended car warranty company. I will be forever grateful to my service advisor for his help. More
by Phillipbriscoe
Employees Worked With
Alexis, service advisor
March 11, 2025
Easy to coordinate with and they are always to assist in the best way for the customer the best way for the customer More
by UDAMAN72001
Employees Worked With
