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Shamaley Ford

El Paso, TX

4.8
905 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 905 reviews

March 23, 2024

Very friendly and super helpful customer service agents. They provided a fast and convenient service. As well as open communication throughout the service. More

by SjPerez
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Yes
Employees Worked With
Audrey Herrera
Mar 26, 2024 -

Shamaley Ford responded

We're glad to hear about your positive experience with our customer service agents! Providing fast, convenient service and open communication is important to us, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 23, 2024

The team at Shamaley Ford always comes through with convenient, courteous, and professional service. I will continue to bring my vehicles here to get serviced. More

by Jose V
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Employees Worked With
Marco Porras
Mar 27, 2024 -

Shamaley Ford responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences with our team at Shamaley Ford and that you plan to continue bringing your vehicles to us for service. We look forward to serving you again in the future!

March 22, 2024

Clear communication about what items need attention. Saved me money on the services that were done. More

by El Thenny
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Yes
Employees Worked With
Audrey
Mar 22, 2024 -

Shamaley Ford responded

We strive to provide clear communication about the items that need attention and ensure that our customers fully understand the services being performed. It's great to hear that this approach helped save you money on the services. We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

From the moment I entered the dealership I was impressed. The staff was friendly and non intrusive. This vehicle was for my birthday. Once they found out I was treated with cake and presented me the vehicle More

by Sandy
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Yes
Employees Worked With
Alberto Alarcon
Mar 22, 2024 -

Sandy responded

Thank you Alberto for your attention, respect and overall kindness.

March 21, 2024

Mr. Aaron Wade helped me get my F150 fixed up after needing camshaft replacement. He made sure I was properly taken care of as he had a lot of red tape to go through to make sure my warranty covered pa More

by Rvalen77
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Yes
Employees Worked With
Aaron Wade
Mar 26, 2024 -

Shamaley Ford responded

Thank you for sharing your experience with Mr. Aaron at Shamaley Ford! We're glad to hear that he ensured proper care for your F150, navigated warranty coverage, offered rental options, and kept you updated throughout the process. We appreciate your business and look forward to serving you again in the future!

March 19, 2024

I won’t think twice about were Im going for my next truck.The staff at Shamaley Ford is excellent you can count on them treating you right. More

by mikedela79
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Yes
Employees Worked With
Geraldo,Daniel,Felipe
Mar 21, 2024 -

Shamaley Ford responded

That's great to hear! Shamaley Ford's excellent staff and customer treatment have left a positive impression on you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Friendly,prompt and explains problems that will be needed to be amended in the future. More

by ram.busta52
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Yes
Employees Worked With
Marco
Mar 21, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a friendly and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Great customer service and friendly environment and a great service department not to mention a great service advisor More

by samwichsanchez
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Yes
Employees Worked With
Jerrymyles C. Esmele
Mar 20, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Mar 21, 2024 -

samwichsanchez responded

Customer for life

March 16, 2024

They're Simply Awesome. Joe Mena, my advisor this time, went out and beyond to make sure my needs were met. Service always done within the time promised. This is why I keep More

by j0rg3mart1n3z69
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Yes
Employees Worked With
Joe Mena
Mar 20, 2024 -

Shamaley Ford responded

Thank you for your kind words! We're thrilled to hear that Joe and our team at Shamaley Ford have consistently provided you with exceptional service for all three of your Ford vehicles. Going above and beyond to meet your needs and delivering on time are priorities we take very seriously. We appreciate your loyalty and look forward to continuing to provide top-notch service for your vehicles in the future!

March 15, 2024

Fast great customer service in and out quickly will recommend to anyone that owns a ford vehicle More

by Arambula225
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Yes
Employees Worked With
Jake
Mar 19, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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