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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
905 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 905 reviews

April 05, 2024

Great service. Did a good job. Always rapid with service. Great customer service. No complaint. More

by Pgutierrez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Apr 09, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

The service was quick and excellent. They kept communicating with me in every step. Thanks to Eduardo for the excellent service! More

by Juan T.
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Apr 05, 2024 -

Shamaley Ford responded

That's great to hear! We're glad that you had a quick and excellent service experience and that Eduardo provided you with such great service. Eduardo and the team appreciate your kind words and your business!

April 01, 2024

Great place for all your service needs. I took my vehicle in for an oil change and it was completed promptly. More

by gpagma16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 05, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

The person who sold the truck to us treated us a good manner, he explained everything in a way we could understand. More

by garcia.stephanie130755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Isais
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Apr 05, 2024 -

Shamaley Ford responded

Congratulations on your new truck! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Apr 05, 2024 -

garcia.stephanie130755 responded

Thank you

March 30, 2024

There service department personnel always provide accurate wait times for the service being performed. The price for services are always reasonable, especially when it comes to routine oil change ser More

by ahaguero
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose Pablo Vall
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Apr 04, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience with the service department at Shamaley Ford! It's great to hear that they provide accurate wait times and offer reasonable prices, especially for routine oil change services. We're glad that you've found our pricing to be lower than other places. It's also reassuring to know that if any issues arise, Shamaley Ford is quick and hassle-free in correcting them.

March 29, 2024

Great service team specially Aaron wade, will definitely go back to take our whole fleet More

by amador.martinez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aaron wade
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Apr 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Aaron provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Great customer service! ! from our salesman Alberto Alarcón. Bought Ford Bronco Black Diamond , buying process smooth, very courteous sales people. More

by Gyerra.carlos72
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Alberto Alarcón
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Apr 04, 2024 -

Shamaley Ford responded

Congratulations on your Ford Bronco Black Diamond! We are thrilled that Alberto provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

March 28, 2024

Jessica Dominguez (service advisor) is super attentive & professional..I would most definitely recommend Jessica @ Shamaley Service. Thank you Mike Franco More

by Franco
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Recommend Dealer
Yes
Employees Worked With
Jessica Dominguez
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Apr 04, 2024 -

Shamaley Ford responded

You're welcome! We're glad to hear that Jessica Dominguez provided you with attentive and professional service at Shamaley Ford. Thank you for recommending her. We appreciate your feedback and your business!

March 26, 2024

Service advisor Javier Eduardo is exceptional young man. .Service on my vehicle was performed to my complete satisfaction.Dealership is clean well appointed with the right amenities, will definelty come back More

by malugar
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JAVIER EDUARDO
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Apr 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Javier provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 25, 2024

It has a professional and attentive staff. My advisor, Alexis was very informative and kept me abreast of every step, while my truck was being serviced and at ouck up time More

by Quezada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 30, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Alexis provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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