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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
756 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 756 reviews

November 29, 2023

My credit not best, to many hrs close deal. Will come in discuss veh Price, son inlaw saw I payed too much, will question .To late tires should be new/not worn. No owner manual. Never talked to More

by Ricardocorona2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juarez nice guy, I hope
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November 28, 2023

Very helpful very polite people changed oil on my vehicle did all the inspections needed very satisfied with dealership More

by dreamer320ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 30, 2023 -

Shamaley Ford responded

It's wonderful to hear that your experience at Shamaley Ford was so positive! Having helpful and polite staff who take care of all the necessary inspections and maintenance can truly make a dealership stand out. Thank you for your business and kind words!

November 28, 2023

Charlie, Victor and Edgar were fantastic. This was my first time buying a car and they made the process very easy and were very understanding of what I was looking for. More

by Ben10vega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Victor, Edgar
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Dec 01, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled that Charlie, Victor, and Edgar provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 25, 2023

I love Shamaley because of the great service a very expedient personal and show very professional from the time I arrived till they notified me that the car was ready, thank you. More

by Fords is great
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe mena and company
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Nov 29, 2023 -

Shamaley Ford responded

It's wonderful to hear about your positive experience at Shamaley Ford! Efficient and professional service from arrival to the notification of your car being ready indicates a high level of dedication and professionalism from the team. Thank you for your business!

November 24, 2023

Great service and friendly people, the service advisor really knows his job and their team ia great. More

by 915vico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose carrillo
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Nov 24, 2023 -

915vico responded

Great service and friendly people, the service advisor really knows his job and their team ia great.

November 23, 2023

Very convenient location, Excellent service I will always recommend this place to anyone Thanks to all More

by Castor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Nov 28, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

The service department is amazing. Especially the representative Aaron, very responsive and respectful with your time More

by Ngiesbrecht19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Nov 28, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had an amazing experience and that Aaron provided responsive and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Good work goof job this guy alexis hes very professional and he explained all very good More

by Adalberto Urbina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Nov 23, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Alexis provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Javier in service was excellent, we had a small misunderstanding of what I needed. But he went above and beyond to help me More

by Roman.robles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier eduardo
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Nov 21, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had an excellent experience and that Javier went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Jerry, is professional, his customer service skills are outstanding and notifies the customer of everything going on with their vehicle. He is very attentive and listens to the customers concerns. Jerry, g More

by Thelma and Ashley Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Joe Mena
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Nov 18, 2023 -

Thelma and Ashley Ortiz responded

Nov 17, 2023 Thelma and Ashley Ortiz Jerry, is professional, his customer service skills are outstanding and notifies the customer of everything going on with their vehicle. He is very attentive and listens to the customers concerns. Jerry, goes the extra mile to get the vehicle repaired the same day and the pricing was great. Shamaley Ford is amazing and I highly recommend either Jerry or Mr. Joe Mena to anyone who is in need to get the vehicle repaired or serviced. Thank you !

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