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Shamaley Ford
El Paso, TX
692 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 692 reviews
September 23, 2023
Polite and comprehensive service. Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exact Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exactly what can and also what does not need to be done with regards to periodic service More
by gregsantoscoy
Employees Worked With
Alexis Holguin
September 21, 2023
This was the first time going here. I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was ex I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was excellent!!! More
by builderjoe1961
Employees Worked With
Andreas
September 21, 2023
Best customer service! Allen,Raul and JC were awesome, they went above and beyond to help us get out of a vehicle that we didn't really like in to a vehicle that we love! Allen,Raul and JC were awesome, they went above and beyond to help us get out of a vehicle that we didn't really like in to a vehicle that we love! More
by sinadams2313
Employees Worked With
Allen, Raul and JC
September 20, 2023
Charlie(GM), Lorenzo(Service Mgr), Marco(Parts Mgr), Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. More
by Jimmie.w.nelson
Employees Worked With
Charlie
September 19, 2023
Consistent, satisfactory customer service from this dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with deliver dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with delivering exceptional customer service. I have seen lots of good changes at the service department . Today, I received a text and email to review and approve additional recommended car service , with a follow up call which I appreciated. I especially, appreciate transport to and from when I left the car to service. I noticed everyone works as a team to triage the cars to prevent backup of cars waiting to be serviced . I would highly recommend taking your cars to be serviced there. More
by dtlucero
Employees Worked With
Educardo ( Eddie) Ruelas , Service Advisor
