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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

October 05, 2023

Service department is great! Especially my go to service advisor Jerrymyles, he's the best! More

by vicky
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerrymyles
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Oct 06, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jerry provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Business with this dealer has been pleasant and fair. Salesman Irvinn Ceja who sold us our vehicle, recognises and addresses me by name , if he sees me when I am there for service. That goes a long way i More

by cdoliver13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade, Irvinn Ceja
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Oct 04, 2023 -

Shamaley Ford responded

It's wonderful to hear that your business dealings with Shamaley Ford have been both pleasant and fair. We're here to assist you, and we appreciate your continued business with Shamaley Ford!

October 03, 2023

Excellent service and communication. M. Porras was professional and courteous. The price fir a full service oil change was incredible. Highly recommend. More

by cespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Porras
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Oct 05, 2023 -

Shamaley Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 02, 2023

I love the pickup snd delivery service whe your car goes in for repairs! It was wonderful! More

by Ardenevans
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 04, 2023 -

Shamaley Ford responded

Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

October 02, 2023

Great sales experience with Irvinn Ceja! No underhanded sales tactics or pushy finance manager! Would definitely recommend Shamaley Ford! More

by nickmageru
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Irvinn Ceja
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Oct 03, 2023 -

Shamaley Ford responded

Es fantástico saber que tuvo una excelente experiencia de ventas con Irvinn aquí en Shamaley Ford. ¡Felicitaciones por su nuevo vehículo! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

October 01, 2023

Great service, i was in and out of the in under an hour. They offered to even take me home while I waited. You just can’t beat Shamaley Ford! More

by John.mansfield99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Altamira
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Oct 03, 2023 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 30, 2023

Shambles Ford to this date has given me excellent customer service due to Mr. Eduardo Ruelas. Your facility should have more employees like Mr.Ruelas. More

by eileenhood82
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mr.Eduardo Ruelas
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Oct 03, 2023 -

Shamaley Ford responded

Thank you for acknowledging Eduardo for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated, and it would be our pleasure to assist you again.

September 29, 2023

Marco Porras my service advisor is the absolute best. I always look for him on all my visits. He really knows what he’s talking about, and is extremely helpful,. More

by romanniners4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Oct 03, 2023 -

Shamaley Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Marco went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

Shamaley Ford has always been courteous and informative. Alexis Holguin, my adviser, explains the items in need of repair on how critical they are. More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Oct 03, 2023 -

Shamaley Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Alexis went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

Friendly staff and the service advisors will answer all your questions you may have about the services they offer More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 29, 2023 -

Martin responded

Martin Friendly staff and the service advisors will answer all your questions you may have about the services they offer

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