Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
756 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 756 reviews

December 29, 2023

I was treated very nicely, my service advisor Jose was very cool…my car was done way ahead of the time they told me it was gona b ready, so that made me happy… would recommend shamaley 2 friends and famil More

by jgrisanti08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jose provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Very thorough with diagnostics check and prompt service with the tire rotation and oil change today. More

by Elsayvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus (Chuy) Rosales
Report | Print
Dec 30, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

A really bad service with the bill departments. It was not explained that their policies had change according to them last week. More

by agjmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier (service advisor)
Report | Print
December 27, 2023

The sales person and the manager are very knowledgeable and take care of the customer very satisfactory. More

by happydoctor1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Delagado
Report | Print
Dec 30, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 24, 2023

Service advisor Daniel was very professional and knowledgeable about the repairs that needed to be done to get my F150 back on the road. More

by Happy to be back on the road
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
Report | Print
Dec 30, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Everyone is so sweet and hospitable. Definitely feel like I’m part of family there. All my questions are answered with detail. More

by Mferrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Dec 27, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a hospitable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Great easy hassle free dealership that cares for thier customers and works for you not the other way around More

by James.spruill82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Dec 27, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a hassle-free sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Excellent service and very good attention from the staff, good explanation to the client, Excellent time in diagnostic and repairs done More

by jorgeperez1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco porras
Report | Print
Dec 27, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Bad and ugly service they xx up my car, never go back ñor buy a car from them. It took 2:30 hrs for an oil change. After that my car started slugishing. More

by Julieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrián
Report | Print
December 19, 2023

Audry was great she kept me posted on My vehicle and service was quick thank you More

by ssepulveda081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audry (10)
Report | Print
Dec 20, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Audry provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
41
42
43
...
76