Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 692 reviews

November 10, 2023

Andres my service writer was very attentive and courteous. He explained everything throughly and detailed. Very easy to work with and my visit was in and out. More

by Gonzalo Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Altamirano
Report | Print
Nov 10, 2023 -

Gonzalo Valdez responded

Thank you Shamaley !

November 10, 2023

This is a very good Customer friendly dealership. I will always come back to this place. More

by bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Report | Print
Nov 12, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Audrey in service was very courteous, knowledgeable, & a great personality. Overall great salesperson & very helpful More

by Oscar Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Report | Print
Nov 11, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Audrey provided courteous and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Great service. First time taking my vehicle for an oil change and I loved the experience. Service advisor Andres was awesome . More

by Lupeemile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrés Altamirano
Report | Print
Nov 10, 2023 -

Shamaley Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

November 08, 2023

Fast, courteous, and caring. Thanks Arron! Beautiful facility. Clean and fully staffed. Received my car back in great condition and ready to drive. More

by wagg8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Report | Print
Nov 10, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

November 08, 2023

Tony Saldana is a terrific representative for Shamaly FORD. He helped with two F-150 truck purchases in the past 6 months, and both times was extremely helpful and patient through the process. He even More

by JTLimberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Saldana sales & Jorge in finance
Report | Print
Nov 10, 2023 -

Shamaley Ford responded

Tony Saldana is feeling the appreciation! 🌟 Thanks a bunch for the shoutout. We're thrilled he made your F-150 purchases a breeze, and delivery. That's top-notch service! If you ever need anything else, Tony and the Shamaly FORD team are just a call away. Happy driving in your F-150s! 🚗😊

October 31, 2023

Service Center Representative was very helpful, professional and polite. I would contact him for my next vehicle service appointment… More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Nov 02, 2023 -

Shamaley Ford responded

It's great to hear that our Service Center Representative was very helpful, professional, and polite. Building a positive relationship with a helpful representative can make scheduling your next vehicle service appointment a seamless process. Your positive feedback is much appreciated, and we are glad to hear that you had a great experience with the representative!

October 31, 2023

The staff listened to what I was looking for and stayed late until I made my decision and got me approved quickly More

by rbarra04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis A La Torre
Report | Print
Nov 02, 2023 -

Shamaley Ford responded

It's great to hear that the staff at Shamaley Ford took the time to listen to your preferences and were willing to stay late to assist you in making your decision. Additionally, the quick approval process is a positive aspect of your experience. Your positive feedback is much appreciated! Enjoy your new vehicle!

October 31, 2023

Vary satisfied with the service and the process of your dealership the people were friendly and curtious More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Saldana, philipie in fiance
Report | Print
Oct 31, 2023 -

steve responded

Give Tony a 5 star vary helpful and curtious

October 31, 2023

Everything was great thank you! Appreciate the customer service and service advisor was great she explained everything More

by Chaveztruck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey
Report | Print
Nov 02, 2023 -

Shamaley Ford responded

We are delighted to hear that everything was great and that you appreciated the customer service, especially the service advisor who explained everything to your satisfaction. Your positive feedback is much appreciated, and we are glad you had a great experience!

1
...
39
40
41
...
70