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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

December 05, 2023

Great service, they got me a Uber to go pick up my car. Daniel Contreras was nice even though I was a little bit bothered that my car was going to be there for the day. He deserves a salary raise. More

by Gabbycastaneda19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Contrera
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Dec 06, 2023 -

Shamaley Ford responded

It's wonderful to hear about your positive experience with the service at Shamaley Ford! Providing an Uber service for you while your car was being worked on shows our commitment to customer convenience. Daniel's kindness and understanding, especially when you were concerned about the timeframe, made a difference for you. Your appreciation for his service and suggestion for a salary raise speaks volumes about the impact he made during your visit. Thank you for your business!

December 05, 2023

Great communication, fast service, will recommend them for any service on my Ford Bronco thank you! More

by dhannie1306@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 07, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a communicative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Great service! ! I appreciated all the direct contact and follow up while I was waiting from customer service rep Alexis. He was welcoming, friendly, helpful, and q More

by lme
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexis
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Dec 06, 2023 -

Shamaley Ford responded

It's fantastic to hear about the great service you received from Alexis at Shamaley Ford! Having a customer service representative like Alexis who is welcoming, friendly, and genuinely helpful can truly make a difference. His dedication to ensuring a positive experience and valuing the relationship with customers highlights the dealership's commitment to excellent service. Thank you for your business!

December 03, 2023

I have had many dealings with this dealership over the years, and I have always been satisfied with the results. More

by DMERRI1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Dec 05, 2023 -

Shamaley Ford responded

It's wonderful to hear that Shamaley Ford has consistently provided you with satisfying experiences over the years. Building that kind of trust and reliability with a dealership speaks volumes about our service quality and commitment to customer satisfaction. Thank you for your business!

December 02, 2023

Had a good experience with the salesman and finance manager… Got a better rate then my current bank . More

by maverick1979.jj
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sasha Martinez, Raúl Garica
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Dec 06, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Very helpful group to work with. They had the 2024 Ford Maverick hybrid that we have been waiting for. Thanks to Monica, Tony and Shamaley Ford. More

by ace5280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica and Tony
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Dec 05, 2023 -

Shamaley Ford responded

That's fantastic news! It's great that Monica, Tony, and Shamaley Ford were able to assist you in finding the 2024 Ford Maverick hybrid you've been eagerly waiting for. Finding a vehicle you've had your eye on can be exciting. Congratulations on your new Ford Maverick!

November 29, 2023

My credit not best, to many hrs close deal. Will come in discuss veh Price, son inlaw saw I payed too much, will question .To late tires should be new/not worn. No owner manual. Never talked to More

by Ricardocorona2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juarez nice guy, I hope
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November 28, 2023

Very helpful very polite people changed oil on my vehicle did all the inspections needed very satisfied with dealership More

by dreamer320ct
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 30, 2023 -

Shamaley Ford responded

It's wonderful to hear that your experience at Shamaley Ford was so positive! Having helpful and polite staff who take care of all the necessary inspections and maintenance can truly make a dealership stand out. Thank you for your business and kind words!

November 28, 2023

Charlie, Victor and Edgar were fantastic. This was my first time buying a car and they made the process very easy and were very understanding of what I was looking for. More

by Ben10vega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Victor, Edgar
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Dec 01, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled that Charlie, Victor, and Edgar provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 25, 2023

I love Shamaley because of the great service a very expedient personal and show very professional from the time I arrived till they notified me that the car was ready, thank you. More

by Fords is great
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe mena and company
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Nov 29, 2023 -

Shamaley Ford responded

It's wonderful to hear about your positive experience at Shamaley Ford! Efficient and professional service from arrival to the notification of your car being ready indicates a high level of dedication and professionalism from the team. Thank you for your business!

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