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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

December 17, 2023

A ver smooth experience due to the professional staff. I was help and kept informed at all times. More

by Rob
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Dec 19, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Excellent Customer Service Daniel C. In Service Department was Awesome Excellent Customer Service my truck was ready in a timely manner. More

by cocacolaortiz
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Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
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Dec 19, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had an excellent experience and that Daniel provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Took my vehicle for an oil change and the five point inspection service. The service technician Alexis provided me with excellent service from the moment I drove up. He was friendly and thoroughly exp More

by bluejazz89
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Recommend Dealer
Yes
Employees Worked With
Alexis
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Dec 16, 2023 -

Shamaley Ford responded

It's wonderful to hear about your positive experience with Alexis during your oil change and inspection service! Having a service technician like Alexis who is not only friendly but also takes the time to explain everything thoroughly can make a significant difference. It's great that you were happy and grateful for the excellent service provided.

December 13, 2023

Samantha gave me great customer service! Thank you! I will definitely be coming back to Shamaley Ford. More

by vmelendez08
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Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 15, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Samantha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Audrey displayed excellent customer service and quality of work was amazing. I only take my truck to get serviced at this dealership. More

by Rgonzalez167
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Recommend Dealer
Yes
Employees Worked With
Audrey
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Dec 12, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Audrey provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Good service and honest people. Service Department always takes care of the customer and provides quick and efficient service More

by Sebas
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Recommend Dealer
Yes
Employees Worked With
Jerry Esmele & Miguel Casillas
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Dec 12, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Quick and very efficient service Audry Herrera was great and let me know every step that my Explorer was going through More

by Mrosa307
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Recommend Dealer
Yes
Employees Worked With
Audry,Herrera
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Dec 09, 2023 -

Shamaley Ford responded

It's wonderful to hear about your positive experience at Shamaley Ford! Quick and efficient service, along with excellent communication from Audry, can truly make a difference when getting your vehicle serviced. Keeping you informed about each step of the process adds a lot of value to the service experience. We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Everything was done properly n professionally thanks to Jessica. She provided excellent customer service and went above and beyond to fix every issue I had . More

by rsandoval41509
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Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 12, 2023 -

Shamaley Ford responded

It sounds like Jessica provided exceptional service, going above and beyond to ensure all your concerns were addressed properly and professionally! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Staff were polite efficient. Staff kept me informed of additional services needed. Staff were very quick at closing of services provided. Thank you!!! More

by Roy Atchison
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Recommend Dealer
Yes
Employees Worked With
Javier
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Dec 07, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had an efficient and polite experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Great service, I was informed of the work being done. Will use them again for any service I may need on my car. More

by jblobnersafe
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Dec 08, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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