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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

December 24, 2023

Service advisor Daniel was very professional and knowledgeable about the repairs that needed to be done to get my F150 back on the road. More

by Happy to be back on the road
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Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
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Dec 30, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Everyone is so sweet and hospitable. Definitely feel like I’m part of family there. All my questions are answered with detail. More

by Mferrel
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Recommend Dealer
Yes
Employees Worked With
Eddie
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Dec 27, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a hospitable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Great easy hassle free dealership that cares for thier customers and works for you not the other way around More

by James.spruill82
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Recommend Dealer
Yes
Employees Worked With
Hugo
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Dec 27, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a hassle-free sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Excellent service and very good attention from the staff, good explanation to the client, Excellent time in diagnostic and repairs done More

by jorgeperez1218
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Recommend Dealer
Yes
Employees Worked With
Marco porras
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Dec 27, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Bad and ugly service they xx up my car, never go back ñor buy a car from them. It took 2:30 hrs for an oil change. After that my car started slugishing. More

by Julieta
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Recommend Dealer
No
Employees Worked With
Adrián
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December 19, 2023

Audry was great she kept me posted on My vehicle and service was quick thank you More

by ssepulveda081
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Recommend Dealer
Yes
Employees Worked With
Audry (10)
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Dec 20, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Audry provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Audrey was awesome in providing the incredible service while i visited today at the dealership More

by jaimequintana74
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Recommend Dealer
Yes
Employees Worked With
AUDREY HERRERA
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Dec 20, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Audrey provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Great service! Clear finances and presented different options for the budget we had. JC was great! More

by eylara2
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JC
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Dec 21, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled that JC provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 19, 2023

Excellent service Excellent servie advisor Fully recomen no problem at all Going back again Excellent More

by hugo3910
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Recommend Dealer
Yes
Employees Worked With
Jesus rosales
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Dec 21, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

My service advisor, Chuy Rosales, is very helpful, professional and knowledgeable regarding my vehicle maintenance needs. He is always willing to go the extra mile. He is amazing. We are very please More

by Hguevara33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy Rosales
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Dec 20, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Chuy provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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