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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
911 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 911 reviews

August 03, 2024

Excellent customer service. Easy and fast service. I would definitely return to this location for service. More

by ssrobles05
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerrymyles Esmele
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Aug 07, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Extremely courteous and professional. I thought I was at Chickfilet. The work is done right More

by Sergio8181
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexis
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Aug 02, 2024 -

Shamaley Ford responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

We would highly recommend Hugo Almanza and Shamaley Ford. Hugo was very professional, friendly, and knowledgeable. He helped us out with the features in the Bronco and checked back with us later for any ques More

by Mommieber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Almanza
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Aug 02, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2024

I love that they have an official merch store only one in El Paso tx More

by bacadavid38
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe
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Aug 04, 2024 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

Great experience , did not feel pressured and upon arrival was greeted with a smile. They helped with whatever questions i had and at the end gave me an amazing deal. More

by jonathanasalazar
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Recommend Dealer
Yes
Employees Worked With
Edgar delgado
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Aug 01, 2024 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

All the staff was extremely helpful, kind and patient with all decisions that were being made. More

by jmjacobo13
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Gerardo, Victor and George
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Jul 27, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2024

Thank you Alexis Holguin for being so professional, courteous, detai-oriented, and caring. You always provide the best service to me. More

by lovemy5grandkids17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin.
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Jul 27, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alexis here at Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

The staff was professional, knowledgeable, and friendly from the time we arrived.. The show room, was nice and presentable. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Hernandez
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Jul 27, 2024 -

Shamaley Ford responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

The people were very courteous and helpful. I took my car for service and it was ready as promised.I would recommend this dealership to all my family and friends. More

by Terry,s car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
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Jul 26, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2024

Muy buen servicio de parte de Jose Carillo siempre quedamos satisfechos solo que ayer el que le iso el cambio de aceite al vehiculo deberia de ser mas limpio en su trabajo por ejemplo donde remueben e More

by alberto865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carillo
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Jul 23, 2024 -

alberto865 responded

Muy buen servicio de parte de Jose Carillo siempre quedamos satisfechos solo que ayer el que le iso el cambio de aceite al vehiculo deberia de ser mas limpio en su trabajo por ejemplo donde remueben el oil filter limpiar bien el area donde se chorrea y tambien donde lo rellenan lo dejo todo salpicado y por ultimo no le puso el sticker que indica cuando toca el siguiente cambio

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