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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

January 01, 2024

Really Fast service, with nice customer service always in contact, via text, food clean service area. More

by Khm2809
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Audrey H.
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Jan 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

The service department was very helpful and were able to fix my steering wheel in a very timely manner. More

by Erick
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Andres
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Jan 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 01, 2024

Very friendly staff regardless I did not buy my vehicle there they took care of my car when they said More

by Francisco
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Recommend Dealer
Yes
Employees Worked With
Marco
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Jan 03, 2024 -

Shamaley Ford responded

Thank you for the kind words Francisco! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 31, 2023

Shamaley Ford has always been a trusted establishment for my family. This recent purchase was no different, we are so happy to have been able to buy a beautiful and dependable vehicle for our daughter! More

by SValle
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
JC Rivera
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Jan 03, 2024 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a trusted sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Outstanding customer service, provided pictures and videos of the recommended service it says it would do. More

by Manuelhram74
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jan 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Shamaley ford located in El Paso Texas, are easy to work with and friendly environment More

by Andrewjdebray
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Gerardo Martinez
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Jan 03, 2024 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy friendly sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

I was treated very nicely, my service advisor Jose was very cool…my car was done way ahead of the time they told me it was gona b ready, so that made me happy… would recommend shamaley 2 friends and famil More

by jgrisanti08
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jose provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Very thorough with diagnostics check and prompt service with the tire rotation and oil change today. More

by Elsayvette
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jesus (Chuy) Rosales
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Dec 30, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

A really bad service with the bill departments. It was not explained that their policies had change according to them last week. More

by agjmartinez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Javier (service advisor)
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December 27, 2023

The sales person and the manager are very knowledgeable and take care of the customer very satisfactory. More

by happydoctor1967
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Edgar Delagado
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Dec 30, 2023 -

Shamaley Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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