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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

February 22, 2024

Received fast and professional service for my vehicle. The staff are cery courteous and friendly. More

by pfkramer
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Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 24, 2024 -

Shamaley Ford responded

We're delighted to hear that you received fast and professional service for your vehicle and that our staff was courteous and friendly. Customer satisfaction is our top priority, and we appreciate your positive feedback. Thank you for choosing our services, and we look forward to serving you again in the future!

February 22, 2024

Javier was great with customer service and keeping me in the loop on the service done to my 2022 ford transit ! Awesome service as always. Thanks Javier! You da man! More

by Jeremypagan9
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Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 24, 2024 -

Shamaley Ford responded

That's fantastic to hear! Javier provided excellent customer service and kept you well informed about the service done on your 2022 Ford Transit. It's always great to have a reliable and communicative service advisor. Safe travels!

February 19, 2024

I arrived at 7 am for my appointment and was taken care of fast and friendly More

by Pascual
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Recommend Dealer
Yes
Employees Worked With
Edwardo
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Feb 24, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 19, 2024

I was literally in and out in under an hour! Amazing service as always and definitely coming back! More

by Ebernal
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Recommend Dealer
Yes
Employees Worked With
Marco Antonio P
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Feb 24, 2024 -

Shamaley Ford responded

We're thrilled to hear that you had an amazing service experience and that you were in and out in under an hour. Providing efficient service is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 18, 2024

Service and parts department always helping in a professional manner and attention to customer is very good More

by rigoletoch6
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Recommend Dealer
Yes
Employees Worked With
Daniel -Parts- Jose Carrillo -Service-
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Feb 23, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Great service from the Service advisor(Jerry Myles), Technician, Service Manager and the whole Shamaley team. My family has been dealing with Shamaley Ford for about 5 years or more and we’ve been beyo More

by Bryan
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Recommend Dealer
Yes
Employees Worked With
Jerry Myles
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Feb 23, 2024 -

Shamaley Ford responded

Bryan, your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

February 16, 2024

Excellent service fast attention to detail kept me in touch with what was going on with the station and vehicle More

by Mr R
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Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Feb 17, 2024 -

Shamaley Ford responded

We're thrilled to hear that you received excellent service with fast attention to detail. Keeping you informed about the status of the station and your vehicle is important to us. Thank you for choosing us, and we look forward to providing you with excellent service in the future!

February 15, 2024

Professional, prompt, and knowledgeable service. The service work was done quickly and efficiently. The service advisor, Aaron, was knowledgeable as well More

by georgec
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Feb 17, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 13, 2024

Jerrymiles is an awesome service advisor! He is honest and goes above and beyond for customers needs! More

by TK
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Recommend Dealer
Yes
Employees Worked With
Jerrymiles Esmele
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Feb 13, 2024 -

Shamaley Ford responded

Thank you for your positive feedback! We're delighted to hear that Jerry provided you with excellent service and went above and beyond for your needs. We appreciate your business and look forward to serving you again in the future. Safe travels!

February 11, 2024

Courteous professional service. Work was completed quickly and I was notified of any issues in a timely manner. Quote was accurate. More

by rumartin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron
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Feb 13, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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