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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
915 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 915 reviews

October 18, 2024

Eduardo Ruelas was polite and professional and not only was Shamaley identify our issue but found other issues we were unaware of. All the work was perform and our vehicle was delivered back to us earlier More

by eadionEdward Dion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Oct 20, 2024 -

Shamaley Ford responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

I always have a great experience with the Shamaley Ford Service center. This time was no exception More

by docstrap2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 19, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Timely service done on a factory recall. Polite and knowledgeable staff with a quick turnaround. More

by bblair123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 19, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2024

Outstanding service! Couldn’t be anymore happier! Finance team was super fast! Carlos Carranza thank you for your help brother 🙏🏼 More

by jose Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Carranza , Jorge Luna
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Oct 18, 2024 -

Shamaley Ford responded

Hi Jose, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Great customer service! Excellent, labor service! Quick service. Overall, great, excellent and awesome, quick service😊😊😊 More

by Juan Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Flerro, Jessica Dominguez, Samantha Kirtley, Jerry Esmele, Art Guzman, Mike Medina, Isidro Monreal, Robert Morales, Salvador Narro, Armando Reyes
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Oct 17, 2024 -

Shamaley Ford responded

Hi Juan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2024

Jerry my service advisor did a stellar job on getting my Vehicle serviced in a timely manner and making sure the gave both my vehicles a courtesy wash also. Make sure he get a add a boy More

by GerardoJoseGutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Jerry Esmele
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Oct 13, 2024 -

GerardoJoseGutierrez responded

Good work keep it up!

Oct 15, 2024 -

Shamaley Ford responded

Hello, we're happy you found Jerry to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Great service very friendly. Staff kept their word on repairs very satisfied. Will recommend shamaley More

by rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 15, 2024 -

Shamaley Ford responded

Hello Rudy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford. Thanks for the recommendation, and have an amazing day!

October 12, 2024

There was a nice customer attention, my service advisor was pretty nice and polite thank you. More

by Felipe Granillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
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Oct 15, 2024 -

Shamaley Ford responded

Hello Felipe, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

I had a great experience at this dealership once again. The service was excellent and the customer service was great. There is no reason to go anywhere else. More

by gpagma16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
Report | Print
Oct 13, 2024 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

Aaron Wade was very professional and knowledgeable. The service report was thorough and helpful to have. More

by tianine92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Oct 13, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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