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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

May 19, 2024

Reason why I gave 5 stars is because they fixed the AC problem of my car More

by Gumo_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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May 22, 2024 -

Shamaley Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 18, 2024

Quick, concise, straightforward, no nonsense, trusting, and kind. Walked in wanting my dream car and left with it. Everyone made the process smooth and easy. We worked with JC and he made it happen. More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
JC
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May 22, 2024 -

Shamaley Ford responded

Congratulations on your new dream car! We're thrilled that JC provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 15, 2024

Pick up & delivery was seamless, convenient and everyone was helpful and professional. Highly recommended. Aaron & Sasha did a great job. More

by jimmy.caldera1985
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sasha, Aaron
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May 18, 2024 -

Shamaley Ford responded

We're delighted to learn about your positive experience and the great assistance provided by Aaron and Sasha! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 14, 2024

They always keep my car running smoothly and they always provide excellent service and discounts. More

by isela.martinez94
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
May 16, 2024 -

Shamaley Ford responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 10, 2024

Alexis was friendly and respectful to my requests. He followed up as promised to my text in a timely manner. I won't go anywhere else. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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May 11, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Alexis provided friendly and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 08, 2024

Great service! !! Jake was the bomb. Very quick with service and they had all the parts on hand. More

by luis.magdaleno42
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jake
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May 09, 2024 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 07, 2024

They are close by and being a FORD dealer I know that they will have what’s needed fix my truck. More

by jamesains
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jereo
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May 08, 2024 -

Shamaley Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Best CS and ALL employees in service department, especially AARON Wade, are helpful and polite. More

by esther.taylor46
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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May 08, 2024 -

Shamaley Ford responded

We're delighted to learn about your positive experience and the helpful assistance provided by Aaron! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 04, 2024

Excellent customer service. Amazing turn around time for serving such a large community. Eduardo is genuine in character and possesses excellent IPC skills. More

by Ernesto A. II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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May 07, 2024 -

Shamaley Ford responded

We're delighted to learn about your positive experience and the amazing assistance provided by Eduardo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 04, 2024

Service advisor Aaron Wade was very helpful, I was kept informed on progress on repairs More

by Gettnline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarón Wade
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May 08, 2024 -

Shamaley Ford responded

That's great to hear! Aaron provided excellent customer service by keeping you informed throughout the repair process. Thank you for choosing us!

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