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Shamaley Ford
El Paso, TX
917 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 917 reviews
December 12, 2024
They messed with my damaged rear passenger panel of my car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is di car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is disrespectful. More
by Cat
Employees Worked With
Kay
December 11, 2024
Daniel was great, got a 2024 Ford Mustang Premium, he worked with us on what we wanted especially on numbers. Both the salesman and Finance were great. worked with us on what we wanted especially on numbers. Both the salesman and Finance were great. More
by Alexis Martinez
Employees Worked With
Daniel Burclaga
December 11, 2024
The team at Shamaley did a great job throughout the buying process. They were helpful and patient with me while I searched for the best vehicle/deal for me. I would definitely recommend Shamaley Ford a buying process. They were helpful and patient with me while I searched for the best vehicle/deal for me. I would definitely recommend Shamaley Ford and I will be returning to them for all of my future car-buying needs! More
by yargmr001
Employees Worked With
Felipe Espinoza, Daniel Burclaga, Edgar Delgado
December 06, 2024
Same day appointment , in and out, very efficient professionals, Free ride service offered ! Text message updates , Always A1 service !!! professionals, Free ride service offered ! Text message updates , Always A1 service !!! More
by Rodarte223
Employees Worked With
Mario and Jose Carrillo
December 06, 2024
The minute I walked in I was welcomed not only by one service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truc service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truck for service at this location and the service manager Chuy Rosales made sure I was comfortable and happy while my truck was being serviced offering water, coffee and unlimited fountain drinks of my choice if this is not VIP service I don’t know what it is, at the end of my visit he sat with me and went over my invoice and answered every question I had. My visit was exceptional, the store General Manager Charlie Hassan was very attentive as well and surprised me with a beautiful Shamaley Ford special gift, overall I couldn’t be any happier with my visit, I will definitely continue visiting this location, may God Bless them all. More
by Lettyochoa22
Employees Worked With
Jesus Rosales
December 03, 2024
Kay was amazing and a life saver. She went the extra mile every step of the way when I was needed quick service. Can’t recommend her enough. She went the extra mile every step of the way when I was needed quick service. Can’t recommend her enough. More
by samuellindsey08
Employees Worked With
Keeosha Durr
