Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shamaley Ford
El Paso, TX
692 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 692 reviews
June 10, 2024
Jessica Dominguez provides Excellent Service! Very informative & professional. Ms Dominguez is a huge asset for Shamaley Ford! Thank you Mike Franco Federika Franco Very informative & professional. Ms Dominguez is a huge asset for Shamaley Ford! Thank you Mike Franco Federika Franco More
by Franco
Employees Worked With
Jessica Dominguez
June 08, 2024
Excellent customer service. Courteous, I will continue to come back to Shamaley Ford because of the excellent service and I feel my truck is in good hands here.. Thank you to my Courteous, I will continue to come back to Shamaley Ford because of the excellent service and I feel my truck is in good hands here.. Thank you to my service advisor Jake. Appreciate your attention to your customers. More
by framirez630
Employees Worked With
Jake
June 07, 2024
Jesus Rosales was extremely helpful with the repair on my vehicle he did a great job communicating with me throughout the entire process was very transparent, and went above and beyond to help me get my car vehicle he did a great job communicating with me throughout the entire process was very transparent, and went above and beyond to help me get my car back as soon as possible. As long as he works at Shamaley they will have my business! If you need to get your car repaired go see Jesus. More
by Dh387027
Employees Worked With
Jesus Rosales
June 06, 2024
I had scheduled an appointment for an oil change and a recall on my 23 Bronco Sport and was promptly greeted by my advisor, Alexis. My wife picked me up so I didn't need a shuttle service. I received a te recall on my 23 Bronco Sport and was promptly greeted by my advisor, Alexis. My wife picked me up so I didn't need a shuttle service. I received a text a couple of hours later indication my vehicle was ready and also that my windshield needed replacing as that's a common issue with these vehicles. Oil change and multi-point inspection completed as was the recall notice. Then I receive an unexpected text that they'll drop off my vehicle at home so of course I took advantage of this free great service. Almost a 5 star experience but if they had done a complimentary car wash and put it on notes that the tires were balanced and rotated then it would have been a great experience. More
by mariotboy32
Employees Worked With
Alexis, Danny
