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Shamaley Ford

El Paso, TX

4.8
920 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 920 reviews

January 04, 2025

Always fast and super service, friendly people also reasonable price for the work performed on my vehicle More

by Rafa8280@icloud.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kay, Sal Hernandez
Jan 06, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Excellent service, our salesman Carlos went above and beyond. He understood my end of year dilemma and did what he could to get us the right truck at the right price. More

by allujan68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Carranza
Jan 06, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Carlos! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Went in for an oil change. Had an appointment for 1:15 and the car was finished by 3:30. As a customer that is unacceptable. In another occasion went in for an oil change with More

by mouser87
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Jan 04, 2025 -

Shamaley Ford responded

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (915) 591-8600 so we can work towards a resolution. We look forward to hearing from you.

January 02, 2025

Always such a pleasure to visit shamaley. I bought a vehicle back in 2002 and had a great experience then. My salesman in all the associates that helped me. We're awesome. I would definitely More

by Walter
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
Jan 04, 2025 -

Shamaley Ford responded

Hi Walter, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

January 02, 2025

Mario, the advisor, was very friendly and helpful. Llft, offered by this dealership, is awesome! I’ll be returning to this dealership the very next time my truck needs service. More

by salcedoernie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mario, Lorenzo Vargas
Jan 03, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

Took my car in for an oil change and state inspection, as soon as I walked in someone was there to greet me and help. It was a quick and easy process to get signed in, as well as to create an account. It was More

by ssbest513
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Recommend Dealer
Yes
Employees Worked With
Devin Cook, Jerry Esmele
Jan 03, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Kay is an amazing service advisor, very friendly and communicative with customers. The technicians left some oil from their boots on my floor mats nothing that couldn’t be cleaned but still would rather More

by colin
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Recommend Dealer
Yes
Employees Worked With
Kay
Jan 02, 2025 -

Shamaley Ford responded

Hello Colin, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 29, 2024

Attention to detail… associates are very friendly and conduct themselves always with professionalism. Highly recommend dealership. More

by Rico amador
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Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
Dec 30, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

I ordered my truck in July. When the vehicle arrived I was notified and the process of buying it went very smoothly. More

by Josh
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
George Olmos, Damian Isais
Dec 29, 2024 -

Shamaley Ford responded

Hello Josh, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2024

I really trust the service technicians. Always keep me informed. I am explained everything in detail. More

by SILVER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
EDDIE RUELAS
Dec 28, 2024 -

Shamaley Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

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